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mssvchost.exe [RESOLVED]

Started by precipitous , Feb 27 2006 12:30 AM

  • This topic is locked This topic is locked

#1
precipitous
Posted 27 February 2006 - 12:30 AM

precipitous

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Hello,

I installed an anti-virus prog (AVG) and ran it for the first time. It found some infected objects and after I restarted my pc an error message started to come up. "An error occured and mssvchost.exe now needs to close". It comes up everytime I start my pc. Can you pls help me with my problem.
Thanks

Here is my Hijackthis log if you need it:

Logfile of HijackThis v1.99.1
Scan saved at 09:19:01, on 27/02/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\Ati2evxx.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\windows\Explorer.EXE
c:\Windows\system32\Dap\mssvchost.exe
C:\windows\system32\cmd.exe
C:\windows\system32\svchost.exe
c:\Windows\system32\Dap\mssvchost.exe
c:\Windows\system32\Dap\WindowsUpdate.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\windows\system32\ltmsg.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\windows\system32\rundll32.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\windows\system32\ctfmon.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\PROGRA~1\MSNMES~1\msnmsgr.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\windows\system32\net.exe
C:\windows\system32\net1.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Sarp\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://loginnet.pas...uth.srf?lc=1033
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [AdslTaskBar] rundll32.exe stmctrl.dll,TaskBar
O4 - HKLM\..\Run: [MediaGateway] C:\Program Files\MediaGateway\MediaGateway.exe
O4 - HKLM\..\Run: [RegKillElbyCheck] "C:\Program Files\Elaborate Bytes\DVD Region Killer\ElbyCheck.exe" /L RegKill
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRA~1\MSNMES~1\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_5 -reboot 1
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00000000-0000-0000-0000-000020040000} - http://207.234.185.2...xInst_int12.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1115210568698
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1124201436007
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} (Installer Class) - http://www.tbcode.co...006_regular.cab
O16 - DPF: {8FCDF9D9-A28B-480F-8C3D-581F119A8AB8} (MediaGatewayX) - http://static.zangoc.../bridge-c24.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9489B379-586D-444F-96E1-FA7AED35DC5A}: NameServer = 217.23.142.1,217.23.130.1
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = summa.sum
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\windows\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: FireDaemon Service: Secure (Secure) - Unknown owner - c:\Windows\system32\Dap\\mssvchost.exe
O23 - Service: FireDaemon Service: smss (smss) - Unknown owner - c:\Windows\system32\Dap\\mssvchost.exe
O23 - Service: FireDaemon Service: WindowsUpdate (WindowsUpdate) - Unknown owner - c:\Windows\system32\Dap\\mssvchost.exe
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#2
sari
Posted 01 March 2006 - 02:23 PM

sari

    GeekU Admin

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  • MVP
precipitous,

Welcome to Geeks to Go. I apologize for the wait - all of the helpers have been quite busy.

Go to Start > Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the below services:

FireDaemon Service: Secure (Secure)

When you find it, double-click on it. In the next window that opens, under the General tab click the Stop button, then click the drop-down box to change the Startup Type to Disabled. Now hit Apply and then Ok.

Repeat the above steps for the next two items:

FireDaemon Service: smss (smss)
FireDaemon Service: WindowsUpdate (WindowsUpdate)

Open HiJackThis, click on "None of the above, just start the program". Now, click on the "Config" button (bottom right), then click on "Misc Tools", then click on "Delete an NT Service" a window will pop up. Enter the below item into that field (make sure there are NO spaces before or after the name):

Secure

Repeat the above steps with the following two items:

smss
WindowsUpdate

Click OK.

It should pull up information about the service, then ask if you want to reboot. Click YES.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O4 - HKLM\..\Run: [MediaGateway] C:\Program Files\MediaGateway\MediaGateway.exe
O16 - DPF: {00000000-0000-0000-0000-000020040000} - http://207.234.185.2...xInst_int12.exe
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} (Installer Class) - http://www.tbcode.co...006_regular.cab
O16 - DPF: {8FCDF9D9-A28B-480F-8C3D-581F119A8AB8} (MediaGatewayX) - http://static.zangoc.../bridge-c24.cab

Now close all windows other than HiJackThis, then click Fix Checked. Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Please remove these entries from Add/Remove Programs in the Control Panel(if present):

180Solutions

Please note any other programs that you don't recognize in that list in your next response.

Please delete these folders using Windows Explorer(if present):

C:\Program Files\MediaGateway
c:\Windows\system32\Dap

After that, Reboot.

Jotti File Submission:
  • Please go to Jotti's malware scan
  • Copy and paste the following file path into the "File to upload & scan"box on the top of the page:
    • C:\windows\system32\net.exe
  • Click on the submit button

    Repeat the above steps for this file:

    C:\windows\system32\net1.exe
  • Please post the results in your next reply.
Post back with the results of the Jotti scan and a new hijackthis log.

Thanks,

sari
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#3
precipitous
Posted 02 March 2006 - 12:03 AM

precipitous

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Sari,

Thank you for your help. I've done the instructions that you gave me. It went ok. Jotti scan found nothing and here is my new hijackthis log. Have a good day. :tazz:


Logfile of HijackThis v1.99.1
Scan saved at 08:56:22, on 02/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\Ati2evxx.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\windows\Explorer.EXE
C:\windows\system32\svchost.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\windows\system32\ltmsg.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\windows\system32\rundll32.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\windows\system32\ctfmon.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\PROGRA~1\MSNMES~1\msnmsgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Sarp\Desktop\Sarp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://loginnet.pas...uth.srf?lc=1033
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [AdslTaskBar] rundll32.exe stmctrl.dll,TaskBar
O4 - HKLM\..\Run: [RegKillElbyCheck] "C:\Program Files\Elaborate Bytes\DVD Region Killer\ElbyCheck.exe" /L RegKill
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_5 -reboot 1
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRA~1\MSNMES~1\msnmsgr.exe" /background
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1141023660737
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1124201436007
O17 - HKLM\System\CCS\Services\Tcpip\..\{9489B379-586D-444F-96E1-FA7AED35DC5A}: NameServer = 217.23.142.1,217.23.130.1
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = summa.sum
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\windows\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
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#4
sari
Posted 02 March 2006 - 12:47 PM

sari

    GeekU Admin

  • Community Leader
  • 21,806 posts
  • MVP
precipitous,

Congratulations, your log is clean! :tazz:

Here are some tips to reduce the potential for spyware infection in the future. I strongly recommend installing the following applications:

Detect and Remove Programs:
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
Prevention Programs:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
Other necessary Programs:
  • AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.
  • Firewall<= A firewall is definitely a must have. Two good free versions are Sygate and ZoneLabs.
  • More Secure Browser<= Internet Explorer is not the most secure and best browser. There are safer and better alternatives available. I recommend Firefox, however Opera and SlimBrowsers are good as well.
And also see TonyKlein's good advice
So how did I get infected in the first place? and Spyware Aid's spyware article: Spyware, Adware, Malware: What it is, how it got on my computer, how to get rid of it, and how to prevent it.


Thanks,

sari
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#5
sari
Posted 21 March 2006 - 03:09 PM

sari

    GeekU Admin

  • Community Leader
  • 21,806 posts
  • MVP
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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