[Angelia]

I tried to run maintenance wizard on my computer and the diskfragmentar wouldn't get past 10 percent complete and the scan disk kept reporting errors and wouldn't finish whats the matter and what can i do to fix the problem

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try running defrag from safe mode and see if it will complete

what errors were comming up frm checkdisk and how did you initiate the scan?

[dsenette]

try running defrag from safe mode and see if it will complete

what errors were comming up frm checkdisk and how did you initiate the scan?

[Angelia]

when running disk scan it said one or more programs writing on hard drive to close these programs so disk scan could finish faster or something like that

[Angelia]

how do you run in safe mode?

[dsenette]

ok...for checkdisk...restart the computer and press f8 to get to the boot type selection screen...choose safemode with command prompt (if available) when the command prompt loads type chkdsk /r

[Angelia]

thank you so much i got it to do maintenance in safe mode do i need to repeat maintenance without being in safe mode

[dsenette]

i would try it and see what happens....if you can't defrag or checkdisk from normal windows...then there may be something else going on

[Angelia]

it did the scan disk but the defrag kept starting over at four percent i will try again later to see if it will defrag all the way

[dsenette]

also..keep in mind...when running defrag from normal mode..you need to make sure all your virus scanners are off and any other real time software...like stock tickers..or chat programs...heck..internet connection in general...any antispyware programs...i usually turn my screen saver off as well (this is probably why it worked in safe mode..because all of these things are off in safe mode)

[Angelia]

thanks so much i never knew that