Previously it was running alright using Vista Professional but when I try to start the laptop, it lets me log-in using my password but then gives me the blue screen of death.
The only specific information on the blue screen screen is as follows:
"STOP: 0x0000008E (0xC0000005, 0x821570E6, 0x8D06694C, 0x00000000)"
I have searched google and the microsoft help site but don't seem to be able to come up with any solution.
I am able to access safe mode and have been led to believe this may point to it being a problem with software rather than hardware?
As an aside, I also want to restore my laptop to factory settings but am not sure how to do it. The laptop came preinstalled with Windows XP (no disk was provided), which I upgraded using the Acer Vista upgrade disk. I am unhappy with vista and would prefer to go back to using XP but do not have an XP disk. I believe there is a keystoke sequence that can be used to factory restore an Acer machine but I am unsure what it is - can anyone help?
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