Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Help Please.

Started by Jynx , Apr 19 2005 12:38 AM

  • Please log in to reply

#1
Jynx
Posted 19 April 2005 - 12:38 AM

Jynx

    New Member

  • Member
  • Pip
  • 9 posts
---------------------------
Windows System
---------------------------
Error in Winsock Module

Connection Structure is unknown.



Possible Reason:

Your Firewall and/or Antivirus application is blocking

the System-File: services.exe



Make sure that the "services.exe" can connect to

the internet!
---------------------------
OK
---------------------------


I keep getting this error message.
I login to Juno & I use the internet just fine. 5 minutes later it gives me that error message. What worries me is that I uninstalled the firewall/anti-virus I was using & it still gives me the same error.

Any help would be appreciated.

Update : I just tried the WinSockFix & it happened again.

Edited by Jynx, 19 April 2005 - 01:21 AM.

  • 0

Advertisements

#2
splintax
Posted 19 April 2005 - 01:55 AM

splintax

    Member

  • Member
  • PipPip
  • 54 posts
Can you post a screenshot of this error occurring? You can host it at imageshack.us....

Are you sure that any and all firewalling software is disabled? You may have a rogue service running, once you have screenshotted the error and made sure you have disabled firewalls tell me and I will try to help you further.
  • 0

#3
Jynx
Posted 19 April 2005 - 02:06 AM

Jynx

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
I'm pretty sure I deleted the anti-virus i was using. I uninstalled it. & it doesn't show up on the program files.

Anyways, here's the screenshot.

http://img241.echo.c...5/screen8ok.gif
  • 0

#4
splintax
Posted 19 April 2005 - 02:15 AM

splintax

    Member

  • Member
  • PipPip
  • 54 posts
this Microsoft article explains what a service is..

So this occurs only while using the Internet? Is there any chance that you can disable the Juno service (unfamiliar with what it does, but sounds like it is causing the problem) or update the Juno program? It sounds to me like this is at fault.
  • 0

#5
Jynx
Posted 19 April 2005 - 02:17 AM

Jynx

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
Juno is my ISP. & yes it occurs only while I'm using the internet.
  • 0

#6
splintax
Posted 19 April 2005 - 02:55 AM

splintax

    Member

  • Member
  • PipPip
  • 54 posts
I figured on Juno being your ISP, but what is the Juno program for?
  • 0

#7
Jynx
Posted 19 April 2005 - 02:59 AM

Jynx

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
It connects me to the internet. lol
  • 0

#8
splintax
Posted 19 April 2005 - 04:35 AM

splintax

    Member

  • Member
  • PipPip
  • 54 posts
So you have a cable connection or something? You can't just use the inbuilt Windows utilities to connect to the internet?

And have you checked the Juno website for an update to that program? It seems like this is the source of the problem.. however, I will wait for someone else to give their opinion...

I'm not all that familiar with the way services work, this just seems to be the source of the problem if it only happens when you're on the internet.. also because the programs ISPs send out aren't always effectively written...
  • 0

#9
Jynx
Posted 19 April 2005 - 01:31 PM

Jynx

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
Anyone else? Please?
  • 0
Back to Windows XP, 2000, 2003, NT · Next Unread Topic →




Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

  1. Geeks to Go Community
  2. → Retired Forums
  3. → Windows XP, 2000, 2003, NT

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP