Two infections of spyware

Hello and welcome jdee

Open the HJT again please click on scan only, when the scan has completed click on Save Log a notepad should open with the log in it,
Click on Edit, click on select all and choose copy,
Then come back to this topic and click on Add Reply and in the reply window, right click inside it and choose paste

Thanks, I finally realised that brousing for the file and submitting wouldn't work so I edited my orignal post and pasted the file there..

Thank you for your quick responce,
jdee

Yep you have a few nasties buggers we need to clean up

Please download Qoofix by Rubber Ducky to your desktop.

• Right click on the Qoofix folder, and choose "Extract All". Extract Qoofix to your C: drive
• Close all windows and programs, including internet windows.
• Go to C:\Qoofix and open the folder, then double click on Qoofix.exe
• Click Begin Removal and wait for the scan to finish
• If Qoofix finds an infection, select yes to restart your computer
• You will now find a log from this tool, located at C:\Qoofix\Qoofix Logfile.txt Copy and paste the contents of that report into your next reply here.

Next
1. Please download Ewido Anti-Malware

• Install ewido anti-malware
• Launch ewido, there should be an icon on your desktop, double-click it.
• The program will now open to the main screen.
• When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  
  You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
• The update will start and a progress bar will show the updates being installed.
  (the status bar at the bottom will display ("Update successful")
• Exit Ewido, do not run the scan yet!

If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

2. Please download Brute Force Uninstaller to your desktop.

• Right click the BFU folder on your desktop, and choose Extract All
• Click "Next"
• In the box to choose where to extract the files to,
• Click "Browse"
• Click on the + sign next to "My Computer"
• Click on "Local Disk (C:) or whatever your primary drive is
• Click "Make New Folder"
• Type in BFU
• Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".

3. RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download Alcra PLUS Remover.
Save it in the same folder you made earlier (c:\BFU).

Do not do anything with these yet!

Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping F8 until a menu appears. Highlight Safe Mode and hit enter.

4. Once in Safe Mode, Open Ewido:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• You will be prompted to clean the first infection.
• Select "Perform action on all infections", then proceed.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop or a location where you can find it easily.

Close ewido anti-malware.

5. Then, please go to Start > My Computer and navigate to the C:\BFU folder.

• Start the Brute Force Uninstaller by doubleclicking BFU.exe
• Behind the scriptline to execute field click the folder icon and select alcanshorty.bfu
• Press Execute and let the program do it’s job. (You ought to see a progress bar if you did this correctly.)
• Wait for the complete script execution box to pop up and press OK.
• Press exit to terminate the BFU program

Reboot into normal windows and post the contents of Ewido text report that you saved and a new HiJackThis log.

So in recap I will need to see the
Qoofix Logfile.txt
Ewido Log
Fresh HJT log

Thanks don77 for your quick responce.

Evidently I did something wrong when installing BFU and ALSCANSHORTY because when i tried to run BFU and clicked on the foledr it didn't display the "alcanshorty.bfu" file so I copied and pasted it in the execute field then clicked on "exicute" and didn't see a progress bar but did get a notice right away that it was complete so i clicked OK..

Here is the log files:

Qoofix v1.03 by http://www.malwarebytes.org
Scan started on [8/13/2006] at [7:16:08 AM]
-------------------------------------------------------------
Terminated module: teyksxo.dll found in Qoofix.exe (4040)
Terminated module: teyksxo.dll found in explorer.exe (540)
Terminated module: teyksxo.dll found in nwykcp.exe (548)
Terminated module: teyksxo.dll found in egpoc.exe (592)
Terminated module: teyksxo.dll found in egpoc.exe (632)
Terminated module: teyksxo.dll found in egpoc.exe (640)
Terminated module: teyksxo.dll found in atiptaxx.exe (2100)
Terminated module: teyksxo.dll found in sstray.exe (2108)
Terminated module: teyksxo.dll found in CCAPP.EXE (2136)
Terminated module: teyksxo.dll found in GhostStartTrayApp.exe (2148)
Terminated module: teyksxo.dll found in AcctMgr.exe (2188)
Terminated module: teyksxo.dll found in lxbabmgr.exe (2348)
Terminated module: teyksxo.dll found in lxbabmon.exe (2364)
Terminated module: teyksxo.dll found in HP Product Research.exe (2404)
Terminated module: teyksxo.dll found in hpwuSchd.exe (2420)
Terminated module: teyksxo.dll found in apdproxy.exe (2724)
Terminated module: teyksxo.dll found in qttask.exe (2732)
Terminated module: teyksxo.dll found in atix10.exe (2756)
Terminated module: teyksxo.dll found in YPager.exe (2776)
Terminated module: teyksxo.dll found in rundll32.exe (2828)
Terminated module: teyksxo.dll found in wuauclt.exe (2176)
Terminated module: teyksxo.dll found in IEXPLORE.EXE (2316)
Terminated module: teyksxo.dll found in IEXPLORE.EXE (3720)
-------------------------------------------------------------
D:\WINDOWS\System32\egpoc.exe will be deleted on reboot!
D:\WINDOWS\System32\nwykcp.exe will be deleted on reboot!
D:\WINDOWS\System32\ocwsmue.exe will be deleted on reboot!
D:\WINDOWS\System32\teyksxo.dll will be deleted on reboot!
D:\Documents and Settings\All Users\Start Menu\Programs\Startup\gelli.exe will be deleted on reboot!

User prompted YES to reboot, system now rebooting...
-------------------------------------------------------------
Scan COMPLETED SUCCESSFULLY on [8/13/2006] at [7:18:25 AM]

Note: Some registry keys may have been removed.

---------------------------------------------------------------------------------------------------------------------------

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 12:52:57 PM, 8/13/2006
+ Report-Checksum: 49688098

+ Scan result:

D:\Documents and Settings\Administrator\Cookies\administrator@doubleclick[2].txt -> TrackingCookie.Doubleclick : Cleaned with backup
D:\Documents and Settings\Administrator\Cookies\[email protected][1].txt -> TrackingCookie.Hitbox : Cleaned with backup
D:\Documents and Settings\Administrator\Cookies\administrator@fastclick[2].txt -> TrackingCookie.Fastclick : Cleaned with backup
D:\Documents and Settings\Administrator\Cookies\administrator@hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned with backup
D:\Documents and Settings\Administrator\Cookies\[email protected][1].txt -> TrackingCookie.Fastclick : Cleaned with backup
D:\WINDOWS\system32\Seagate.bin -> Heuristic.Win32.AVKiller : Cleaned with backup


::Report End
---------------------------------------------------------------------------------------------------------------------------
Logfile of HijackThis v1.99.1
Scan saved at 1:37:11 PM, on 8/13/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\WINDOWS\system32\LEXBCES.EXE
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\LEXPPS.EXE
D:\WINDOWS\Explorer.EXE
D:\Program Files\ewido anti-malware\ewidoctrl.exe
D:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
D:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
D:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
D:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
D:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\WINDOWS\System32\sstray.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
D:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
D:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
D:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
D:\Program Files\Lexmark X5100 Series\lxbabmon.exe
D:\Program Files\HP\Personal Printing Solutions Product Research\HP Product Research.exe
D:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
D:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
D:\WINDOWS\system32\qttask.exe
D:\Program Files\ATI Multimedia\RemCtrl\ATIX10.exe
D:\WINDOWS\System32\rundll32.exe
D:\Program Files\Java\jre1.5.0_06\bin\javaw.exe
D:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
D:\WINDOWS\System32\wuauclt.exe
D:\WINDOWS\system32\skeys.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\WINDOWS\system32\NOTEPAD.EXE
D:\Program Files\Hijackthis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.peoplepc.com/search
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R3 - Default URLSearchHook is missing
O2 - BHO: Ozbyq Class - {D623BC2F-A58D-4A75-A10D-CC244A702A35} - D:\WINDOWS\System32\xeymi.dll (file missing)
O2 - BHO: (no name) - {E5E2A3E7-00FE-4D31-A030-A10799DDCA66} - (no file)
O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] D:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [AcctMgr] D:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] D:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Lexmark X5100 Series] "D:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [HP Metrics] D:\Program Files\HP\Personal Printing Solutions Product Research\HP Product Research.exe a
O4 - HKLM\..\Run: [HP Software Update] "D:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [DVDTray] D:\Program Files\HP DVD\Umbrella\DVDTray.exe
O4 - HKLM\..\Run: [DVDBitSet] D:\Program Files\HP DVD\Umbrella\DVDBitSet.exe /NOUI
O4 - HKLM\..\Run: [Adobe Photo Downloader] "D:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "D:\WINDOWS\system32\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SpywareBot] D:\Program Files\SpywareBot\SpywareBot.exe -boot
O4 - HKCU\..\Run: [ATI Launchpad] "D:\Program Files\ATI Multimedia\main\launchpd.exe"
O4 - HKCU\..\Run: [ATI Remote Control] D:\Program Files\ATI Multimedia\RemCtrl\ATIX10.exe
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [Yahoo! Pager] D:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [shell] D:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe
O4 - Startup: PartMetBackup.lnk = D:\Program Files\Java\jre1.5.0_06\bin\javaw.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://d:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://d:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://d:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://d:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://d:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://d:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - D:\Program Files\ATI Multimedia\TV\EXPLBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O15 - Trusted Zone: *.adgate.info
O15 - Trusted Zone: *.adsextend.net
O15 - Trusted Zone: *.dollarrevenue.com
O15 - Trusted Zone: *.elitemediagroup.net
O15 - Trusted Zone: *.imagesrvr.com
O15 - Trusted Zone: *.matcash.com
O15 - Trusted Zone: *.media-motor.com
O15 - Trusted Zone: *.mediatickets.net
O15 - Trusted Zone: *.snipernet.biz
O15 - Trusted Zone: *.systemdoctor.com
O15 - Trusted Zone: *.winantivirus.com
O15 - Trusted Zone: *.adgate.info (HKLM)
O15 - Trusted Zone: *.adsextend.net (HKLM)
O15 - Trusted Zone: *.dollarrevenue.com (HKLM)
O15 - Trusted Zone: *.elitemediagroup.net (HKLM)
O15 - Trusted Zone: *.imagesrvr.com (HKLM)
O15 - Trusted Zone: *.matcash.com (HKLM)
O15 - Trusted Zone: *.media-motor.com (HKLM)
O15 - Trusted Zone: *.mediatickets.net (HKLM)
O15 - Trusted Zone: *.snipernet.biz (HKLM)
O15 - Trusted Zone: *.systemdoctor.com (HKLM)
O15 - Trusted Zone: *.winantivirus.com (HKLM)
O16 - DPF: {01118A01-3E00-11D2-8470-0060089874ED} (SupportSoft Script Runner Class) - https://password.bel...oad/tgctlsr.cab
O16 - DPF: {09F1ADAC-76D8-4D0F-99A5-5C907DADB988} - http://www.systemdoc...FreeInstall.cab
O16 - DPF: {134F7664-943D-3BB9-65F5-70B91DF46C86} - http://www.xxxcodec....odec-v3.508.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - D:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1134717986343
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1144993759843
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O18 - Filter: text/html - {B5F86455-BF18-4E12-965A-6642A0AC0549} - D:\WINDOWS\System32\xeymi.dll
O20 - AppInit_DLLs: D:\WINDOWS\System32\wmfhotfix.dll
O23 - Service: Ati HotKey Poller - Unknown owner - D:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - D:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: GhostStartService - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - D:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: XXXCodec Service (XXXCodec Acceleration Service) - Unknown owner - D:\Program Files\XXXCodec\casrv.exe (file missing)

Much better,

Please restart HJT put a check next to the following, close all open windows and click “Fix Checked”

R3 - Default URLSearchHook is missing
O2 - BHO: Ozbyq Class - {D623BC2F-A58D-4A75-A10D-CC244A702A35} - D:\WINDOWS\System32\xeymi.dll (file missing)
O2 - BHO: (no name) - {E5E2A3E7-00FE-4D31-A030-A10799DDCA66} - (no file)
O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O4 - HKCU\..\Run: [shell] D:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe
O15 - Trusted Zone: *.adgate.info
O15 - Trusted Zone: *.adsextend.net
O15 - Trusted Zone: *.dollarrevenue.com
O15 - Trusted Zone: *.elitemediagroup.net
O15 - Trusted Zone: *.imagesrvr.com
O15 - Trusted Zone: *.matcash.com
O15 - Trusted Zone: *.media-motor.com
O15 - Trusted Zone: *.mediatickets.net
O15 - Trusted Zone: *.snipernet.biz
O15 - Trusted Zone: *.systemdoctor.com
O15 - Trusted Zone: *.winantivirus.com
O15 - Trusted Zone: *.adgate.info (HKLM)
O15 - Trusted Zone: *.adsextend.net (HKLM)
O15 - Trusted Zone: *.dollarrevenue.com (HKLM)
O15 - Trusted Zone: *.elitemediagroup.net (HKLM)
O15 - Trusted Zone: *.imagesrvr.com (HKLM)
O15 - Trusted Zone: *.matcash.com (HKLM)
O15 - Trusted Zone: *.media-motor.com (HKLM)
O15 - Trusted Zone: *.mediatickets.net (HKLM)
O15 - Trusted Zone: *.snipernet.biz (HKLM)
O15 - Trusted Zone: *.systemdoctor.com (HKLM)
O15 - Trusted Zone: *.winantivirus.com (HKLM)
O18 - Filter: text/html - {B5F86455-BF18-4E12-965A-6642A0AC0549} - D:\WINDOWS\System32\xeymi.dll



Next Reboot into SAFE MODE
Search for and delete the File highlighted in BOLD

D:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe


Restart your computer, Post back a fresh log please

Also did you install the following programs ?
SpywareBot

Thanks for your continued help.

I am expirencing a problem with my sound, I have none since just before I posted this thread.. I didn't say anything before because I thought that when we got the other things fixed it would come back..
I checked all the sound settings and they are all on and turned up as high as they will go.. Also ran a troubleshoot and it said that everything was good..

I did as you asked but the file ibm00001.exe wasn't there..

No I haven't d/loaded spywarebot but I do have spybot search and destroy.. I believe that when I d/loaded it they wanted money and I don't have any at the time..

Here's the new log file..

Logfile of HijackThis v1.99.1
Scan saved at 8:15:12 PM, on 8/13/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\WINDOWS\system32\LEXBCES.EXE
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\LEXPPS.EXE
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\System32\sstray.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
D:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
D:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
D:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
D:\Program Files\Lexmark X5100 Series\lxbabmon.exe
D:\Program Files\HP\Personal Printing Solutions Product Research\HP Product Research.exe
D:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
D:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
D:\Program Files\ewido anti-malware\ewidoctrl.exe
D:\WINDOWS\system32\qttask.exe
D:\Program Files\ATI Multimedia\RemCtrl\ATIX10.exe
D:\Program Files\Yahoo!\Messenger\ypager.exe
D:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
D:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
D:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
D:\WINDOWS\System32\rundll32.exe
D:\Program Files\Java\jre1.5.0_06\bin\javaw.exe
D:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
D:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\WINDOWS\System32\wuauclt.exe
D:\WINDOWS\System32\wuauclt.exe
D:\Program Files\Hijackthis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.peoplepc.com/search
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] D:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [AcctMgr] D:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] D:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Lexmark X5100 Series] "D:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [HP Metrics] D:\Program Files\HP\Personal Printing Solutions Product Research\HP Product Research.exe a
O4 - HKLM\..\Run: [HP Software Update] "D:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [DVDTray] D:\Program Files\HP DVD\Umbrella\DVDTray.exe
O4 - HKLM\..\Run: [DVDBitSet] D:\Program Files\HP DVD\Umbrella\DVDBitSet.exe /NOUI
O4 - HKLM\..\Run: [Adobe Photo Downloader] "D:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "D:\WINDOWS\system32\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SpywareBot] D:\Program Files\SpywareBot\SpywareBot.exe -boot
O4 - HKCU\..\Run: [ATI Launchpad] "D:\Program Files\ATI Multimedia\main\launchpd.exe"
O4 - HKCU\..\Run: [ATI Remote Control] D:\Program Files\ATI Multimedia\RemCtrl\ATIX10.exe
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [Yahoo! Pager] D:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Startup: PartMetBackup.lnk = D:\Program Files\Java\jre1.5.0_06\bin\javaw.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://d:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://d:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://d:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://d:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://d:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://d:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - D:\Program Files\ATI Multimedia\TV\EXPLBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {01118A01-3E00-11D2-8470-0060089874ED} (SupportSoft Script Runner Class) - https://password.bel...oad/tgctlsr.cab
O16 - DPF: {09F1ADAC-76D8-4D0F-99A5-5C907DADB988} - http://www.systemdoc...FreeInstall.cab
O16 - DPF: {134F7664-943D-3BB9-65F5-70B91DF46C86} - http://www.xxxcodec....odec-v3.508.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - D:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1134717986343
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1144993759843
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O20 - AppInit_DLLs: D:\WINDOWS\System32\wmfhotfix.dll
O23 - Service: Ati HotKey Poller - Unknown owner - D:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - D:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: GhostStartService - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - D:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: XXXCodec Service (XXXCodec Acceleration Service) - Unknown owner - D:\Program Files\XXXCodec\casrv.exe (file missing)

I am expirencing a problem with my sound, I have none since just before I posted this thread.. I didn't say anything before because I thought that when we got the other things fixed it would come back..
I checked all the sound settings and they are all on and turned up as high as they will go.. Also ran a troubleshoot and it said that everything was good..

Might have to send you over to another forum for that

No I haven't d/loaded spywarebot but I do have spybot search and destroy.. I believe that when I d/loaded it they wanted money and I don't have any at the time..

Lets go ahead and uninstall it then

Click on start, then control panel, and then double-click on add/remove programs. From within add/remove program uninstall the following if they exist by double-clicking on the following entries:


SpywareBot


restart your computer after it is removed and post back a fresh HJT log please

I didn't find spywarebot on my drive or in "add remove programs" but I did remove spybot search and destroy and all related folders from D program files.. But I see that spywarebot is still showing in the log file..

New log:

Logfile of HijackThis v1.99.1
Scan saved at 6:14:07 AM, on 8/14/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\WINDOWS\system32\LEXBCES.EXE
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\LEXPPS.EXE
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\System32\sstray.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
D:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
D:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
D:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
D:\Program Files\Lexmark X5100 Series\lxbabmon.exe
D:\Program Files\HP\Personal Printing Solutions Product Research\HP Product Research.exe
D:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
D:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
D:\Program Files\ewido anti-malware\ewidoctrl.exe
D:\WINDOWS\system32\qttask.exe
D:\Program Files\ATI Multimedia\RemCtrl\ATIX10.exe
D:\Program Files\Yahoo!\Messenger\ypager.exe
D:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
D:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
D:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
D:\WINDOWS\System32\rundll32.exe
D:\Program Files\Java\jre1.5.0_06\bin\javaw.exe
D:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
D:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\WINDOWS\System32\wuauclt.exe
D:\Program Files\Hijackthis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] D:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [AcctMgr] D:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] D:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Lexmark X5100 Series] "D:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [HP Metrics] D:\Program Files\HP\Personal Printing Solutions Product Research\HP Product Research.exe a
O4 - HKLM\..\Run: [HP Software Update] "D:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [DVDTray] D:\Program Files\HP DVD\Umbrella\DVDTray.exe
O4 - HKLM\..\Run: [DVDBitSet] D:\Program Files\HP DVD\Umbrella\DVDBitSet.exe /NOUI
O4 - HKLM\..\Run: [Adobe Photo Downloader] "D:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "D:\WINDOWS\system32\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SpywareBot] D:\Program Files\SpywareBot\SpywareBot.exe -boot
O4 - HKCU\..\Run: [ATI Launchpad] "D:\Program Files\ATI Multimedia\main\launchpd.exe"
O4 - HKCU\..\Run: [ATI Remote Control] D:\Program Files\ATI Multimedia\RemCtrl\ATIX10.exe
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [Yahoo! Pager] D:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Startup: PartMetBackup.lnk = D:\Program Files\Java\jre1.5.0_06\bin\javaw.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://d:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://d:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://d:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://d:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://d:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://d:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - D:\Program Files\ATI Multimedia\TV\EXPLBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {01118A01-3E00-11D2-8470-0060089874ED} (SupportSoft Script Runner Class) - https://password.bel...oad/tgctlsr.cab
O16 - DPF: {09F1ADAC-76D8-4D0F-99A5-5C907DADB988} - http://www.systemdoc...FreeInstall.cab
O16 - DPF: {134F7664-943D-3BB9-65F5-70B91DF46C86} - http://www.xxxcodec....odec-v3.508.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - D:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1134717986343
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1144993759843
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O20 - AppInit_DLLs: D:\WINDOWS\System32\wmfhotfix.dll
O23 - Service: Ati HotKey Poller - Unknown owner - D:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - D:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: GhostStartService - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - D:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: X10 Device Network Service (x10nets) - Unknown owner - D:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe (file missing)
O23 - Service: XXXCodec Service (XXXCodec Acceleration Service) - Unknown owner - D:\Program Files\XXXCodec\casrv.exe (file missing)

Edited by jdee, 14 August 2006 - 05:39 AM.

You will want to reinstall spybot search and destroy thats a legit program,

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O4 - HKLM\..\Run: [SpywareBot] D:\Program Files\SpywareBot\SpywareBot.exe -boot


Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis. Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.



Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these folders (if present):

D:\Program Files\SpywareBot


After that, Reboot.
Post back a fresh HJT log please

Hi don77,

Thank you so much for your continued suport and valuable advice..

It appears that Hijackthis got rid of "spywarebot" because when I looked for it in safe mode it was nowhere to be found and as you can see it dosen't appear in the log now..

You stated: You will want to reinstall spybot search and destroy thats a legit program, does this mean that "spywaedbot isn't legit?? Or is it just because it's not functioning on my machine?

I'm sure you have noticed that I'm running "Norton System Works" and Ive heard that you shouldn't run two diffrent virus detection systems on the same machine.. Is this correct??

Thanks again,
jdee

New log file:
--------------------------------------------------------------------------------------------------------------------------
Logfile of HijackThis v1.99.1
Scan saved at 4:44:36 PM, on 8/14/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\WINDOWS\system32\LEXBCES.EXE
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\LEXPPS.EXE
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\System32\sstray.exe
D:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
D:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
D:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
D:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
D:\Program Files\HP\Personal Printing Solutions Product Research\HP Product Research.exe
D:\Program Files\Lexmark X5100 Series\lxbabmon.exe
D:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
D:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
D:\Program Files\ewido anti-malware\ewidoctrl.exe
D:\WINDOWS\system32\qttask.exe
D:\Program Files\ATI Multimedia\RemCtrl\ATIX10.exe
D:\Program Files\Yahoo!\Messenger\ypager.exe
D:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
D:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
D:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
D:\Program Files\Java\jre1.5.0_06\bin\javaw.exe
D:\WINDOWS\System32\rundll32.exe
D:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
D:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
D:\Program Files\Hijackthis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] D:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [AcctMgr] D:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] D:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Lexmark X5100 Series] "D:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [HP Metrics] D:\Program Files\HP\Personal Printing Solutions Product Research\HP Product Research.exe a
O4 - HKLM\..\Run: [HP Software Update] "D:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [DVDTray] D:\Program Files\HP DVD\Umbrella\DVDTray.exe
O4 - HKLM\..\Run: [DVDBitSet] D:\Program Files\HP DVD\Umbrella\DVDBitSet.exe /NOUI
O4 - HKLM\..\Run: [Adobe Photo Downloader] "D:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "D:\WINDOWS\system32\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ATI Launchpad] "D:\Program Files\ATI Multimedia\main\launchpd.exe"
O4 - HKCU\..\Run: [ATI Remote Control] D:\Program Files\ATI Multimedia\RemCtrl\ATIX10.exe
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [Yahoo! Pager] D:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Startup: PartMetBackup.lnk = D:\Program Files\Java\jre1.5.0_06\bin\javaw.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://d:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://d:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://d:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://d:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://d:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://d:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - D:\Program Files\ATI Multimedia\TV\EXPLBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {01118A01-3E00-11D2-8470-0060089874ED} (SupportSoft Script Runner Class) - https://password.bel...oad/tgctlsr.cab
O16 - DPF: {09F1ADAC-76D8-4D0F-99A5-5C907DADB988} - http://www.systemdoc...FreeInstall.cab
O16 - DPF: {134F7664-943D-3BB9-65F5-70B91DF46C86} - http://www.xxxcodec....odec-v3.508.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - D:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1134717986343
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1144993759843
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O20 - AppInit_DLLs: D:\WINDOWS\System32\wmfhotfix.dll
O23 - Service: Ati HotKey Poller - Unknown owner - D:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - D:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: GhostStartService - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - D:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - D:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - D:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: X10 Device Network Service (x10nets) - Unknown owner - D:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe (file missing)
O23 - Service: XXXCodec Service (XXXCodec Acceleration Service) - Unknown owner - D:\Program Files\XXXCodec\casrv.exe (file missing)

It appears that Hijackthis got rid of "spywarebot" because when I looked for it in safe mode it was nowhere to be found and as you can see it dosen't appear in the log now..

Thats a clean log now

You stated: You will want to reinstall spybot search and destroy thats a legit program, does this mean that "spywaedbot isn't legit?? Or is it just because it's not functioning on my machine?

And this is why I asked you if you installed spywarebot
"exploits name "Spybot Search & Destroy" its listed on the roque spyware apps found here
http://www.spywarewa...nti-spyware.htm
scroll down to spywarebot

I'm sure you have noticed that I'm running "Norton System Works" and Ive heard that you shouldn't run two diffrent virus detection systems on the same machine.. Is this correct??

I did and Norton's is an Anti Virus program where as Spybot search and destroy is a spyware removal program

How is it running ?
Please use the following suggestion to help prevent reinfection


Download the following program, For keeping crap off your system to begin with
Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests. Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox. Restrict the actions of potentially dangerous sites in Internet Explorer.
Download Spyware Blaster

Keep AD-Aware. and Spybot 1.4 handy, Check them for updates prior to running and run them weekly
Same with your Anti Virus,

For an added check run an online virus scan, you can use one of the 2 below,
TrendMicro's HouseCall
ActiveScan

Be sure and give the Temp folders a cleaning out now and then as well, A handy tool to do this
Please download ATF Cleaner by Atribune.Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Remeber to Check Windows for updates

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Restart your computer.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
[/list]System Restore will now be active again.

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Wow, don77, Thankyou so much for all your help. I'm forever indebted to you.

Sincearly,
jdee

Your very welcome jdee

[quote name='don77' date='Aug 13 2006, 08:38 PM' post='758456']
[quote]I am expirencing a problem with my sound, I have none since just before I posted this thread.. I didn't say anything before because I thought that when we got the other things fixed it would come back..
I checked all the sound settings and they are all on and turned up as high as they will go.. Also ran a troubleshoot and it said that everything was good..
[/quote]

Might have to send you over to another forum for that

That would be greatly appreicated as I don't seem to be able to find the proper area to post this problem..

jdee

Edited by jdee, 15 August 2006 - 11:34 AM.