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XP Logoff Loop - Login only available in Safe Mode [CLOSED]

Started by Brass07 , Oct 21 2008 08:30 PM

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#16
Brass07
Posted 04 November 2008 - 07:45 PM

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Hello again heir,

Thanks for getting back with me.

I completed steps 1 and 2. I did not go past Step 2. After deleting the old "new" account and creating a new user administrator account I am still not able to complete the login while in normal mode. As it was going through the first login in normal mode for the new user account, a message appeared that the PC was shutting down. It never even loaded my desk top.

Sorry this has been such a thorn. I seriously appreciate your continued efforts.
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#17
Brass07
Posted 04 November 2008 - 07:48 PM

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heir,

PS...I will be away 11/6-11/8.
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#18
heir
Posted 13 November 2008 - 01:53 PM

heir

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Hello Brass07!

We need to get into normal mode.

We're going to get some help from the tech helpers here at geekstogo.

Start a new topic in the Operating systems forum. Explain your problem and also post a link to this topic.

Make a post in this topic with the link to your topic in the Operating systems forum. Then I'll notify one of the tech helpers.

When you can get into normal mode come back here and we'll sort out any malware issue.

regards
heir
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#19
Brass07
Posted 13 November 2008 - 09:19 PM

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Hello heir!

Here's the link to the new post in the Operating System forum;
http://www.geekstogo...de-t217441.html

I appreciate your continued efforts!
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#20
Brass07
Posted 16 November 2008 - 08:34 AM

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Hello heir!

I decided to install a new battery back up today since that was my last functioning point in time. My issue appears resolved. I assume I had some service or software linked to the power functions causing the PC to shut down. I tried to remove the settings in safe mode for my user account, but apparently that did not impact the account in Normal mode.

Thanks again for your assistance.
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#21
heir
Posted 17 November 2008 - 12:28 PM

heir

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Hello Brass07!

Good to hear that you can logon into normal mode again.

You were infected before and as we hasn't finish the process of cleaning your computer I recommend that we continue to make sure that you're computer is clean.

We'll start of with scanning your computer in normal mode.

Step 1.
Scan with RSIT:

  • Download random's system information tool (RSIT) by random/random from here.
  • It is important that is saved to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both C:\rsit\log.txt (<<will be maximized) and C:\rsit\info.txt (<<will be minimized)

Step 2.
Things I ould like to see in your reply:

  • The content of C:\rsit\log.txt and C:\rsit\info.txt from Step 1.

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#22
heir
Posted 01 December 2008 - 02:19 AM

heir

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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