cant remove favorites

Try Uninstalling MSN Messenger Plus!
RockyIV

Hi Rocky,

No good. They are still in favs.


Peter

If you did the default installation, you probably accepted the sponsored version which granted all sorts of installation rights to all sorts folks that you dont want in your computer

Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and post your log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Most of what Hijack This lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

DO NOT POST the HJT SCAN HERE. DO NOT REPLY WITH IT IN THIS THREAD.

POST THE HJT LOG IN A NEW TOPIC POST AT THE MALWARE FORUM. THEY WILL TAKE CARE OF YOU THERE.

(Sorry for the shouting, but so many post back in these threads its not funny)

Best regards,

EMCguy

I'm not an expert but, try uninstalling it.
Then go into My Computer>Programs and Files and look for what ever folder your MSN Messenger would be.
(I have no idea what it is called, because I do not have MSN)
Then delete that folder.
And reinstall.

I highly recommend following EMCguy post! I had the same problem twice once it was MSN Plus and the second time it was malware!

Hi Pete
Do you still need a hand with this?

Hi Peterm,

Sorry, no i dont. Problem has been fixed. Apologies for not notifing you guys. Thank you all for your assistance.


Peter.

I would be interested in knowing what the fix was - any feedback?

Hi 1069,

I followed the instructions that EMCguy had suggested. It was complex but worked.

If its too hard, i suggest that you re-install windows. Then install Microsoft anitispyware. This is great software. Whenever ad-ware or whatever tries to install itself on your computer it blocks, and notifies you that it has.

I also have Macafee virus scan enterprise which also prevents intruders from hi-jacking your system.

Once these are installed you will never have to worry about anything. (touch wood)

Peter.

glad to hear you got it fixed.




EMCguy