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MY computer keeps shutting down please HELP


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#1
nordin

nordin

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As I didn't get any answer for my problem so I am back with the hope this time I'll get help for my problem
to resume I don't think I've a virus or malware on my computer because it's working just fine the only problem it's slow to start 10 mns and once on if I leave it for while it's switch off completly and it restart from the beginning but for instance if I put some music then there's no problem or what soever.my computer has been formated and the partition deleted.Now what I would like to know is there something else that can cause such a problem?.
MY problem is my computer keeps shutting down without warning so I've checked my pc health system and it's read:
current system temp 32 C
current cpu temp 43 C/109f
current chassis fan speed 0 rpm
current cpu fan speed 4500 rpm
current second fan speed 0 rpm
there is one german tricolor wire coming from the mother board which is not connected to anything so I don't know if it should be attached somewhere
I have 2 fans on my computer and to me they look both working normaly.any help will be appreciated and thanks again.
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#2
SEVERE WEATHER WARNING

SEVERE WEATHER WARNING

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When you say shuts down without warning what are you doing when this happens? Does it shut down if you leave the pc idle and watch for the restart. Do you have another psu you could try to check for unstable voltage on your current psu. Have yo tried to boot into safe mode using F8 and leaving the computer idle in case it is a driver issue or conflict.
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#3
nordin

nordin

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Hi,I have tried safe mode but it's just the same thing happening it's just switching off completly to starting point without warning if I don't touch the keyboard for 2 mns and I don't have spare psu ( I am trying to get one)so what can I do else to solve this puzzle.thanks again
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