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need help to get rid of 2 virus's


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#1
Brianj

Brianj

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Does anyone know how I can get rid of the above virus, I have gone onto google and asked for manual instructions but I just seem to find websites trying to sell me downloads. I have Norton 2005 sysyem works and firewall which have just been installed but they are not finding them. Yesterday I had Norton anti virus 2002 and it was this that found them and put them into quarenteen.
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#2
canad1an

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:tazz:
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#3
coachwife6

coachwife6

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Hi Brian. Welcome to GTG. :tazz:

Please Click here!, and follow the recommendations in the guide.

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and post your log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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