there's a serious problem with my Printer ,
i have an office jet HP 4110 all-in-one which does fax,scan,print ,copy.
So my problem starts here ,i deleted a software ,while deleting it ,it asks me to,
whether to delete a file from system32 folder that is no longer in use !!!
as i'm not a PC geek, so inspite of thinking about the outcomes ,i deleted it and moved forward ,
and here's how my printer stopped working.
whenever XP starts ,it searches for the drivers and....... ,
and gives the message :
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An error ocurred during the installation of the device ,
and the specified port is unknown !!!
********************
so ,i contacted HP ,and gave told them the problem ,and also gave then the screen shots of my PC .
but no help ,
i tried installing USB 2.0 drivers from the net ,and intel site ..
but of no-use. !!!
tried re-installing the HP officejet but of no use same error pops up always .
i know if i re-install my XP ,this problem will vanish.
but i don't wanna do that !!!
so if some body can help me out from this problem ,i will be very grateful.
also if someone can copy printer files(drivers files) from his PC's system 32 folder and sends them to me ,
hope this will solve my problem.
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i want my printer to work asap as i wanna print some imp. documents that cannot be printed somewhere else or in front of others .!!!
Hope someone helps me out !!!
Regards ,
Rajeev
Edited by rajeev_55309, 08 March 2006 - 07:07 AM.