I've been unable to download and install new anti-virus/spyware/malware programs. On the two occaions that the installation succeeded (Avast and PC-Cillin), my computer froze when it had fully booted. I went to the Windows XP forums and posted the following:
I have Windows XP Pro. I have McAfee Avert Stinger v260, Microsoft
| AntiSpyware, Microsoft Malicious Software Removal Tool, SBC Yahoo! Anti-Spy,
| SBC Yahoo! Online Protection, Spybot - Search & Destroy, SpywareBlaster,
| Trend Micro Anti-Spyware installed in my pc. Recently, I attempted to
| install 3 new anti-virus/spyware/adware programs to my pc. The first two
| program caused my computer to freeze up when it had fully booted. I had a
| very hard time trying to quickly uninstall them prior to my pc fully booting,
| but I was able to do it. Today, I went to the Microsoft Site at
| http://safety.live.c...-US/default.htm and attempted to perform a Tune
| Up and a Full Service Scan. I allowed pop-ups and Active-X but the programs
| couldn't completely download. I then turned off my firewall and all of the
| anti-virus/malware/adware programs in my pc in case they were stopping the
| programs from downloading, but the Tune Up and the Full Service Scan programs
| still could not completely download.
| How do I find out what is stopping me from downloading and installing new
| anti-virus/spyware/malware programs and causing my pc to freeze if they do
| download and install?
The response that I received was:
You should slim down the number of apps..
- and -
Download and execute HiJack This! (HJT)
Create a HJT log file and post it in one of the below locations... (I chose this forum)
Forums where you can get expert advice for HiJack This! (HJT) logs.
I ran HiJack This as recommended and attached the results.
Please review the results for the test. I would appreciate any recommendations that you can give me. Modifications made to my security settings since the test was performed include the requirement for a cookie to be okay'd by me before it is installed in my pc.