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Computer Continually Reboots


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#1
naeby

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My mother's computer caught something and now it continuously reboots. Is there anything I can do to fix it?
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#2
warriorscot

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As in caught do you mean a virus if so:
Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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#3
naeby

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I was thinking it is probably a worm...and wanted to make sure which steps to follow..thanks for the reply and I will get to work :tazz:
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#4
naeby

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I still need help with this issue. I went to work on the computer and it continually reboots so I am unable to follow any of the procedures listed in the reference you provided. Any ideas?

naeby
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#5
naeby

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I have found the info I need on another site, this topic can be closed/removed. Thanks!
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