[jjgolec]

Until recently my windows xp was running fine but now it is running very slow. Ichecked the task manager and explorer.exe is using 99% of the memory. Is there a way i could fix this problem?

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Hi jjgolec

When did this porblem start happening?

If you shut it down, and power back up, does the problem go away?

how long before the problem appears again? seconds? minutes? hours? days?


best regards

emcguy

[EMCguy]

Hi jjgolec

When did this porblem start happening?

If you shut it down, and power back up, does the problem go away?

how long before the problem appears again? seconds? minutes? hours? days?


best regards

emcguy

[EMCguy]

Hi jjgolec:


In a PM you wrote:

Mr. EMCguy explorer works for different amount of times before jumping to 99%.
I did try a fix someone recommended, they told me to go to the task manager and thru the processes tab end the explorer.exe process. Of course the screen goes blank so reload explorer thru the task manager file menu, so far it is working but I just did this today. Any other ideas certainly would be appreciated.

Lets continue the conversation on the forum, unless of course you want to hire my company/me


Lets try this:

Open up a note pad and cut and paste the following form into it



***************************

CRASH-HANG-GLITCH LOG

Crash/Hang Date:

Time of Crash/Hang:

Describe symptoms of Crash/Hang:
(keyboard? mouse? Display?)





What were you doing at the time of the crash:






List any Error codes on screen:



Can you get into task manager (ctrl+alt+del):


From TASK MANAGER (task manager (ctl+alt+del),
(from the bottom of the task manager window)

Processes:

CPU usage:

Commit charge numbers :

List the other applications that were open at the time of the crash:
(use task manager if possible; otherwise estimate to the best of your ability)









****************

Fill this form out for the next five crashes/explorer hangs, and post the reults back on the forum.

Then we'll try to figure out what is going on.


Best Regards,

EMCguy