I have recently experienced problems with my system concerning drwtsn32.exe.
I am currently unable to open any folder on my computer; this includes my computer and the control panels. When I double click on a folder to open it the computer computer seems to freeze, eventually presenting me with an error message on behalf of Dr Watson.
I have run numerous trial and free spyware/virus scans and removals, but nothing works. Any help from your behalf would be greatly appreciated!
Much obliged,
Sad man
(Here is the hijack log file)
Logfile of HijackThis v1.99.1
Scan saved at 19:59:15, on 23/02/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
C:\Norman\NVC\BIN\Zanda.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
C:\NORMAN\nvc\BIN\NJEEVES.EXE
C:\NORMAN\nvc\BIN\nvcoas.exe
C:\NORMAN\nvc\BIN\NVCSCHED.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wlancfg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Fichiers communs\WinTools\WToolsA.exe
C:\Program Files\Fichiers communs\WinTools\WSup.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Norman\NVC\BIN\ZLH.EXE
C:\Program Files\Fichiers communs\Logitech\QCDriver2\LVCOMS.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\WINDOWS\System32\6to4svc6.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\System32\advapi32.exe
C:\NORMAN\nvc\BIN\NYMSE.EXE
C:\WINDOWS\System32\wsxsvc\wsxsvc.exe
C:\WINDOWS\System32\vmss\vmss.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\system32\ifctml.exe
C:\NORMAN\nvc\BIN\cclaw.exe
C:\NORMAN\nvc\BIN\NIP.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Documents and Settings\Marc Becker\Application Data\dd?c.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\mozilla.org\Mozilla\mozilla.exe
C:\WINDOWS\system32\netmt.exe
C:\Documents and Settings\Marc Becker\Bureau\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://nkvd.us (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://nkvd.us (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://nkvd.us (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://nkvd.us (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://nkvd.us (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch...spx?tb_id=50196
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\bpbrs.dll/sp.html#10213
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\bpbrs.dll/sp.html#10213
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch...spx?tb_id=50196
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\bpbrs.dll/sp.html#10213
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\bpbrs.dll/sp.html#10213
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\bpbrs.dll/sp.html#10213
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://nkvd.us (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch...spx?tb_id=50196
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = PROVL400:80
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\AddOn\AcrobatReader\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {A175DFD6-96F2-00DD-ACA4-626F71F56520} - C:\WINDOWS\system32\mssa32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Norman ZANDA] C:\Norman\NVC\BIN\ZLH.EXE /LOAD /SPLASH
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Fichiers communs\Logitech\QCDriver2\LVCOMS.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [f2714c92f62d] C:\WINDOWS\System32\6to4svc6.exe
O4 - HKLM\..\Run: [98c65c833876] C:\WINDOWS\System32\advapi32.exe
O4 - HKLM\..\Run: [Dvx] C:\WINDOWS\System32\wsxsvc\wsxsvc.exe
O4 - HKLM\..\Run: [vmss] C:\WINDOWS\System32\vmss\vmss.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [vsnO36l] ifctml.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\FICHIE~1\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [netmt.exe] C:\WINDOWS\system32\netmt.exe
O4 - HKLM\..\RunOnce: [WinTools] C:\PROGRA~1\FICHIE~1\WinTools\WToolsA.exe /boot
O4 - HKCU\..\Run: [Cccs] C:\Documents and Settings\Marc Becker\Application Data\dd?c.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe
O9 - Extra button: ICQ 4.1 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O13 - DefaultPrefix:
O13 - WWW Prefix:
O13 - Home Prefix: http://%6E%6B%76%64%2E%75%73/
O13 - Mosaic Prefix: http://%6E%6B%76%64%2E%75%73/
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.v...VSR/index.jhtml
O16 - DPF: {10000000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\MAIN.MHT!http://d.dialer2004.....chm::/load.exe
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1098888057156
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {AD688740-5246-40C3-AF27-090006046834} - http://www.xpehbam.biz/5/load.exe
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
O23 - Service: Service Norton AntiVirus Auto-Protect (navapsvc) - Unknown owner - C:\Program Files\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: Norman NJeeves - Unknown owner - C:\NORMAN\nvc\BIN\NJEEVES.EXE
O23 - Service: Norman ZANDA - Unknown owner - C:\Norman\NVC\BIN\Zanda.exe
O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - C:\NORMAN\nvc\BIN\nvcoas.exe
O23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman Data Defense Systems - C:\NORMAN\nvc\BIN\NVCSCHED.EXE
O23 - Service: SAVScan - Unknown owner - C:\Program Files\Norton AntiVirus\SAVScan.exe (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FICHIE~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Service de lancement de WlanCfg (Wlancfg) - Inventel - C:\WINDOWS\wlancfg.exe