Hello kr580.
The following suggestion requires an XP CD. If you don't have one, you may not be able to do it. But if you do, it should work without any problems:
Before we make any changes, please create a system restore point by going to
Start >
All Programs >
Accessories >
System Tools >
System Restore. Create a restore point for today. Call it "dial-a-fix"
Next, download Dial-a-fix from
http://fileforum.bet...ll/1131569373/2When you download it, double-click on it to extract all of its files. Then open the folder it creates. Double-click on the file called
Dial-a-fix.
At the bottom, click on
Tools. Scroll down until you see the entry called
Reinstall Help and Support service. Highlight it by clicking on it. Now, at the bottom, click on
GO. When it is done fixing, restart your computer.
Let me know how it goes.
Edited by computerwiz12890, 13 March 2006 - 08:30 PM.