[crazy_valentine]

Hey guys,
I had some trouble with some registry files and so re-installed XP with SP2 coupla days back..ever since, my PC doesn't respond when i click shutdown or restart [but it does go to stand by mode]...even when i choose the same from taskmanager window the same problem persists..I have to switch off the system using the power button ... and i don't like that idea...Please help when u come across this post....

NB: This is one of the best support sites i have seen in last 5 years!!... keep up the good work..cheers

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what happens if you do start > run > cmd > shutdown -s -t 00
or start > run > cmd > shutdown -r -t 00

[dsenette]

what happens if you do start > run > cmd > shutdown -s -t 00
or start > run > cmd > shutdown -r -t 00

[crazy_valentine]

Hey dsenette,
Sorry..but i didn't get what u said...can u be more specific with what i am supposed to do?..

[dsenette]

press the start button....then choose run from the menu that opens...type in cmd and press enter...this will bring up a black windows (command prompt) in that window type shutdown -s -t 00 and press enter
that SHOULD shut your computer down...if it does... start back up follow the same process but type shutdown -r -t 00 that SHOULD restart your computer

[crazy_valentine]

it shows that it is not recognized as an internal or external command, operable program or batch file

[dsenette]

?!?!?!...you are on xp correct?

don't know if this will help but

Do you have a valid XP cd?

If so, place it in your CD ROM drive and follow the instructions below

Start > Run > cmd then type

sfc /scannow (note the space)

let this run untill you get a message saying it is complete.

SFC - system file checker, retrieves the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.

If you want to see what was replaced, right click My Computer > manage, expand event viewer > system.