[zver81]

Please help!!!
My laptop has been acting weird. It starts up ok, but on the right lower side on the screen I only seen the clock (which stops right after start up) and no other icons (i.e. wireless connection, battery power). The START button doesn't work at all. When I try to open programs on the desktop, they freeze up. The only thing that runs is Mozilla Firefox. I tried running Adware removal and Microsoft anti-spyware, but they freeze. Oh, and the CPU usage is always 100%.

Please help!!!!!

[Advertisements]

Any new programs installed recently?

[SuperSam]

Any new programs installed recently?

[paulcomputerman]

Hey,

Maybe I can be of assistance! First, let's see if we can identify if this is either a hardware software. Depending on your description, it could be either. Please visit Applications for Windows and download Lavalys Everest Home Edition. Then run a report and attach it your next post.

Paul

[zver81]

Hi!
Thank you very much for your reply.
Ok, I went to that site, but Lavalys Everest Home Edition does not exist anymore. Apparently, it was taken off the market and everything that has to do with it was removed from the site. So, I used the Ultimate Edition (they also have corporate).

Here is the report:
--------[ EVEREST Ultimate Edition 2006 © 2003-2006 Lavalys, Inc. ]---------------------------------------------------

Version EVEREST v2.80.534
Benchmark Module 2.0.139.0
Homepage http://www.lavalys.com/
Report Type Report Wizard [ TRIAL VERSION ]
Computer YOUR-K8L3QTHB26 (zver)
Generator Owner
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2006-03-18
Time 13:13


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Computer Type Advanced Configuration and Power Interface (ACPI) PC
Operating System Microsoft Windows XP Home Edition
OS Service Pack [ TRIAL VERSION ]
Internet Explorer 6.0.2900.2180 (IE 6.0 SP2)
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name YOUR-K8L3QTHB26 (zver)
User Name Owner
Logon Domain [ TRIAL VERSION ]
Date / Time 2006-03-18 / 13:13

Motherboard:
CPU Type Mobile Intel Pentium M 705, 1500 MHz (15 x 100)
Motherboard Name Gateway Gateway M320 and 4500 Series
Motherboard Chipset Intel Montara-GM i855GM
System Memory [ TRIAL VERSION ]
BIOS Type Phoenix (06/29/04)

Display:
Video Adapter Intel® 82852/82855 GM/GME Graphics Controller (64 MB)
Video Adapter Intel® 82852/82855 GM/GME Graphics Controller (64 MB)
3D Accelerator Intel Extreme Graphics 2
Monitor Digital Flat Panel (1024x768) (12003)

Multimedia:
Audio Adapter Analog Devices AD1981B(L) @ Intel 82801DBM ICH4-M - AC'97 Audio Controller [B-1]

Storage:
IDE Controller Intel® 82801DBM Ultra ATA Storage Controller - 24CA
Disk Drive HITACHI_DK23FA-60 (60 GB, 4200 RPM, Ultra-ATA/100)
Optical Drive HL-DT-ST RW/DVD GCC-4241N (DVD:8x, CD:24x/24x/24x DVD-ROM/CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) [ TRIAL VERSION ]

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Synaptics PS/2 Port TouchPad

Network:
Primary IP Address [ TRIAL VERSION ]
Primary MAC Address 00-0E-35-3E-0F-B5
Network Adapter Intel® PRO/Wireless 2200BG Network Connection (192. [ TRIAL VERSION ])
Network Adapter Realtek RTL8139/810x Family Fast Ethernet NIC
Modem Conexant SoftK56 Data Fax Modem

Peripherals:
Printer HP DeskJet 930C/932C/935C
FireWire Controller Ricoh RL5C552 IEEE1394 Controller (PHY: Ricoh RL5C552)
USB1 Controller Intel 82801DBM ICH4-M - USB Controller [B-1]
USB1 Controller Intel 82801DBM ICH4-M - USB Controller [B-1]
USB1 Controller Intel 82801DBM ICH4-M - USB Controller [B-1]
USB2 Controller Intel 82801DBM ICH4-M - Enhanced USB2 Controller [B-1]
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery

DMI:
DMI BIOS Vendor Phoenix
DMI BIOS Version 53.01.01
DMI System Manufacturer Gateway
DMI System Product Gateway M320 and 4500 Series
DMI System Version 53.01.01
DMI System Serial Number [ TRIAL VERSION ]
DMI System UUID [ TRIAL VERSION ]
DMI Motherboard Manufacturer Gateway
DMI Motherboard Product Gateway M320 and 4500 Series
DMI Motherboard Version KBC K53.28.17
DMI Motherboard Serial Number [ TRIAL VERSION ]
DMI Chassis Manufacturer Gateway
DMI Chassis Version Rev 1.0
DMI Chassis Serial Number [ TRIAL VERSION ]
DMI Chassis Asset Tag [ TRIAL VERSION ]
DMI Chassis Type Notebook


--------[ Computer Name ]-----------------------------------------------------------------------------------------------

Computer Comment Logical zver
NetBIOS Name Logical YOUR-K8L3QTHB26
DNS Host Name Logical your-k8l3qthb26
DNS Domain Name Logical
Fully Qualified DNS Name Logical your-k8l3qthb26
NetBIOS Name Physical YOUR-K8L3QTHB26
DNS Host Name Physical your-k8l3qthb26
DNS Domain Name Physical
Fully Qualified DNS Name Physical your-k8l3qthb26


--------[ DMI ]---------------------------------------------------------------------------------------------------------

[ BIOS ]

BIOS Properties:
Vendor Phoenix
Version 53.01.01
Release Date 06/29/2004
Size 512 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM
Capabilities Flash BIOS, Shadow BIOS, BBS
Supported Standards DMI, APM, ACPI, ESCD, PnP
Expansion Capabilities ISA, PCI, AGP, PCMCIA, USB

[ System ]

System Properties:
Manufacturer Gateway
Product Gateway M320 and 4500 Series
Version 53.01.01
Serial Number [ TRIAL VERSION ]
Universal Unique ID [ TRIAL VERSION ]
Wake-Up Type Power Switch

[ Motherboard ]

Motherboard Properties:
Manufacturer Gateway
Product Gateway M320 and 4500 Series
Version KBC K53.28.17
Serial Number [ TRIAL VERSION ]

[ Chassis ]

Chassis Properties:
Manufacturer Gateway
Version Rev 1.0
Serial Number [ TRIAL VERSION ]
Asset Tag [ TRIAL VERSION ]
Chassis Type Notebook
Boot-Up State Safe
Power Supply State Safe
Thermal State Safe
Security Status None

[ Processors / A0 ]

Processor Properties:
Manufacturer Intel
Version A0
Current Clock 1500 MHz
Type Central Processor
Voltage 3.3 V
Status Enabled
Upgrade Slot 1
Socket Designation U1

[ Caches / L1 Cache ]

Cache Properties:
Type Internal
Status Enabled
Operational Mode Write-Back
Associativity 2-way Set-Associative
Maximum Size 16 KB
Installed Size 16 KB
Supported SRAM Type Asynchronous, Burst, Pipeline Burst
Current SRAM Type Asynchronous
Error Correction Single-bit ECC
Socket Designation L1 Cache

[ Caches / L2 Cache ]

Cache Properties:
Type Internal
Status Enabled
Operational Mode Write-Back
Associativity Fully Associative
Maximum Size 2048 KB
Installed Size 1024 KB
Supported SRAM Type Asynchronous, Burst, Pipeline Burst
Current SRAM Type Burst
Error Correction Single-bit ECC
Socket Designation L2 Cache

[ Memory Devices / J6A ]

Memory Device Properties:
Form Factor SODIMM
Type Detail Synchronous
Size 256 MB
Total Width 64-bit
Data Width 64-bit
Device Locator J6A
Bank Locator SO DIMM 0

[ Memory Devices / J7A ]

Memory Device Properties:
Form Factor SODIMM
Type Detail Synchronous
Size 256 MB
Total Width 64-bit
Data Width 64-bit
Device Locator J7A
Bank Locator SO DIMM 1

[ System Slots / PCI Slot #1 - J14 ]

System Slot Properties:
Slot Designation PCI Slot #1 - J14
Type PCI
Usage Empty
Data Bus Width 32-bit
Length Long

[ On-Board Devices / ADI1886 ]

On-Board Device Properties:
Description ADI1886
Type Sound


--------[ Overclock ]---------------------------------------------------------------------------------------------------

CPU Properties:
CPU Type Mobile Intel Pentium M 705
CPU Alias Banias
CPU Stepping B1
Engineering Sample No
CPUID CPU Name Intel® Pentium® M processor 1500MHz
CPUID Revision 00000695h
Core Voltage 1.484 V

CPU Speed:
CPU Clock 1495.1 MHz (original: [ TRIAL VERSION ] MHz)
CPU Multiplier 15.0x
CPU FSB 99.7 MHz (original: 100 MHz)
Memory Bus 132.9 MHz
DRAM:FSB Ratio 4:3

CPU Cache:
L1 Code Cache 32 KB
L1 Data Cache [ TRIAL VERSION ]
L2 Cache 1 MB (On-Die, ATC, Full-Speed)

Motherboard Properties:
Motherboard ID <DMI>
Motherboard Name Gateway Gateway M320 and 4500 Series

Chipset Properties:
Motherboard Chipset Intel Montara-GM i855GM
Memory Timings 2-3-3-6 (CL-RCD-RP-RAS)

SPD Memory Modules:
DIMM1: Samsung M4 70L3224FT0-CB3 256 MB PC2700 DDR SDRAM (2.5-3-3-7 @ 166 MHz) (2.0-3-3-6 @ 133 MHz)
DIMM2: Samsung M4 70L3224FT0-CB3 [ TRIAL VERSION ]

BIOS Properties:
System BIOS Date 06/29/04
Video BIOS Date 02/03/20
DMI BIOS Version 53.01.01

Graphics Processor Properties:
Video Adapter Intel 82852GM(E)/82855GM(E) GMCH - Integrated Graphics Controller [A-2]
GPU Code Name Montara-GM (Integrated 8086 / 3582, Rev 02)


--------[ Power Management ]--------------------------------------------------------------------------------------------

Power Management Properties:
Current Power Source AC Line
Battery Status 100 % (High Level)
Full Battery Lifetime Unknown
Remaining Battery Lifetime Unknown


--------[ Portable Computer ]-------------------------------------------------------------------------------------------

Centrino 1 Platform Compliancy:
CPU: Intel Pentium M (Banias/Dothan) Yes (Mobile Intel Pentium M 705)
Chipset: Intel i855GM/PM Yes (Intel Montara-GM i855GM)
WLAN: Intel PRO/Wireless Yes
System: Centrino 1 (Carmel) Compliant Yes

Centrino 2 Platform Compliancy:
CPU: Intel Pentium M (Dothan) No (Mobile Intel Pentium M 705)
Chipset: Intel i915GM/PM No (Intel Montara-GM i855GM)
WLAN: Intel PRO/Wireless Yes
System: Centrino 2 (Sonoma) Compliant No

Centrino 3 Platform Compliancy:
CPU: Intel Core (Yonah) No (Mobile Intel Pentium M 705)
Chipset: Intel i945GM/PM No (Intel Montara-GM i855GM)
WLAN: Intel PRO/Wireless 3945ABG No
System: Centrino 3 (Napa) Compliant No


--------[ Sensor ]------------------------------------------------------------------------------------------------------

Sensor Properties:
Sensor Type HDD

Temperatures:
CPU 74 °C (165 °F)
HITACHI_DK23FA-60 [ TRIAL VERSION ]

Voltage Values:
CPU Core 1.48 V


--------[ CPU ]---------------------------------------------------------------------------------------------------------

CPU Properties:
CPU Type Mobile Intel Pentium M 705, 1500 MHz (15 x 100)
CPU Alias Banias
CPU Stepping B1
Instruction Set x86, MMX, SSE, SSE2
Original Clock [ TRIAL VERSION ]
Engineering Sample No
L1 Code Cache 32 KB
L1 Data Cache [ TRIAL VERSION ]
L2 Cache 1 MB (On-Die, ATC, Full-Speed)

CPU Physical Info:
Package Type 479 Ball uFCBGA / 478 Pin uFCPGA
Transistors [ TRIAL VERSION ] million
Process Technology 6M, 0.13 um, CMOS, Cu, Low-K
Die Size [ TRIAL VERSION ] mm2
Core Voltage 0.956 - 1.484 V
I/O Voltage 0.956 - 1.484 V
Typical Power 4.0 - 24.5 W (depending on clock speed)
Maximum Power 4.2 - 31.2 W (depending on clock speed)

CPU Manufacturer:
Company Name Intel Corporation
Product Information http://www.intel.com...e/processor.htm

CPU Utilization:
CPU #1 100 %


--------[ CPUID ]-------------------------------------------------------------------------------------------------------

CPUID Properties:
CPUID Manufacturer GenuineIntel
CPUID CPU Name Intel® Pentium® M processor 1500MHz
CPUID Revision 00000695h
IA Brand ID 16h (Intel Pentium M)
Platform ID 05h (Mobile uPGA2)
IA CPU Serial Number Unknown
Microcode Update Revision 5
HTT / CMP Units 0 / 0

Instruction Set:
64-bit x86 Extension (AMD64, EM64T) Not Supported
AMD 3DNow! Not Supported
AMD 3DNow! Professional Not Supported
AMD Enhanced 3DNow! Not Supported
AMD Extended MMX Not Supported
Cyrix Extended MMX Not Supported
IA-64 Not Supported
IA MMX Supported
IA SSE Supported
IA SSE 2 Supported
IA SSE 3 Not Supported
IA SSE 4 Not Supported
VIA Alternate Instruction Set Not Supported
CLFLUSH Instruction Supported
CMPXCHG8B Instruction Supported
CMPXCHG16B Instruction Not Supported
Conditional Move Instruction Supported
MONITOR / MWAIT Instruction Not Supported
RDTSCP Instruction Not Supported
SYSCALL / SYSRET Instruction Not Supported
SYSENTER / SYSEXIT Instruction Supported
VIA FEMMS Instruction Not Supported

Security Features:
Advanced Cryptography Engine (ACE) Not Supported
Data Execution Prevention (DEP, NX, EDB) Not Supported
Hardware Random Number Generator (RNG) Not Supported
Montgomery Multiplier & Hash Engine Not Supported
Processor Serial Number (PSN) Not Supported

Power Management Features:
Automatic Clock Control Supported
Enhanced Halt State (C1E) Not Supported
Enhanced SpeedStep Technology (EIST, ESS) Supported, Enabled
Frequency ID Control Not Supported
LongRun Not Supported
LongRun Table Interface Not Supported
PowerSaver 1.0 Not Supported
PowerSaver 2.0 Not Supported
PowerSaver 3.0 Not Supported
Processor Duty Cycle Control Supported
Software Thermal Control Not Supported
Temperature Sensing Diode Not Supported
Thermal Monitor 1 Supported
Thermal Monitor 2 Supported
Thermal Monitoring Not Supported
Thermal Trip Not Supported
Voltage ID Control Not Supported

CPUID Features:
36-bit Page Size Extension Not Supported
Address Region Registers (ARR) Not Supported
CPL Qualified Debug Store Not Supported
Debug Trace Store Supported
Debugging Extension Supported
Fast Save & Restore Supported
Hyper-Threading Technology (HTT) Not Supported
L1 Context ID Not Supported
Local APIC On Chip Not Supported
Machine Check Architecture (MCA) Supported
Machine Check Exception (MCE) Supported
Memory Configuration Registers (MCR) Not Supported
Memory Type Range Registers (MTRR) Supported
Model Specific Registers (MSR) Supported
Page Attribute Table (PAT) Supported
Page Global Extension Supported
Page Size Extension (PSE) Supported
Pending Break Event Supported
Physical Address Extension (PAE) Not Supported
Secure Mode Extensions (SMX) Not Supported
Secure Virtual Machine Extensions (Pacifica) Not Supported
Self-Snoop Not Supported
Time Stamp Counter (TSC) Supported
Virtual Machine Extensions (Vanderpool) Not Supported
Virtual Mode Extension Supported

CPUID Registers (CPU #1):
CPUID 00000000 00000002-756E6547-6C65746E-49656E69
CPUID 00000001 00000695-00000816-00000180-A7E9F9BF
CPUID 00000002 02B3B001-00000000-00000000-2C043087
CPUID 80000000 80000004-00000000-00000000-00000000
CPUID 80000001 00000000-00000000-00000000-00000000
CPUID 80000002 20202020-20202020-65746E49-2952286C
CPUID 80000003 6E655020-6D756974-20295228-7270204D
CPUID 80000004 7365636F-20726F73-30303531-007A484D

MSR Registers:
MSR 00000017 0014-0000-D000-87B1
MSR 0000002A 0000-0000-43C8-0000
MSR 0000008B 0000-0005-0000-0000
MSR 0000011E 0000-0000-0034-072B
MSR 00000198 0610-0F31-0600-0F31
MSR 00000199 0000-0000-0000-0F31
MSR 0000019A 0000-0000-0000-0008
MSR 0000019B 0000-0000-0000-0000
MSR 0000019C 0000-0000-0000-0000
MSR 0000019D 0000-0000-0000-0610
MSR 000001A0 0000-0000-0011-1080


--------[ Motherboard ]-------------------------------------------------------------------------------------------------

Motherboard Properties:
Motherboard ID <DMI>
Motherboard Name Gateway Gateway M320 and 4500 Series

Front Side Bus Properties:
Bus Type Intel NetBurst
Bus Width 64-bit
Real Clock 100 MHz (QDR)
Effective Clock 400 MHz
Bandwidth 3200 MB/s

Memory Bus Properties:
Bus Type DDR SDRAM
Bus Width 64-bit
DRAM:FSB Ratio 4:3
Real Clock 133 MHz (DDR)
Effective Clock 267 MHz
Bandwidth [ TRIAL VERSION ] MB/s

Chipset Bus Properties:
Bus Type Intel Hub Interface
Bus Width 8-bit
Real Clock 67 MHz (QDR)
Effective Clock 267 MHz
Bandwidth 267 MB/s


--------[ Memory ]------------------------------------------------------------------------------------------------------

Physical Memory:
Total [ TRIAL VERSION ]
Used [ TRIAL VERSION ]
Free 195 MB
Utilization [ TRIAL VERSION ]

Swap Space:
Total 1121 MB
Used 205 MB
Free 915 MB
Utilization 18 %

Virtual Memory:
Total 1599 MB
Used 488 MB
Free 1110 MB
Utilization 31 %

Physical Address Extension (PAE):
Supported by Operating System Yes
Supported by CPU No
Active No

Problems & Suggestions:
Suggestion Install more system memory to improve applications performance.


--------[ SPD ]---------------------------------------------------------------------------------------------------------

[ DIMM1: Samsung M4 70L3224FT0-CB3 ]

Memory Module Properties:
Module Name Samsung M4 70L3224FT0-CB3
Serial Number 4309E768h (1759971651)
Manufacture Date Week 38 / 2004
Module Size 256 MB (2 ranks, 4 banks)
Module Type Unbuffered
Memory Type DDR SDRAM
Memory Speed PC2700 (166 MHz)
Module Width 64 bit
Module Voltage SSTL 2.5
Error Detection Method None
Refresh Rate Reduced (7.8 us), Self-Refresh

Memory Timings:
@ 166 MHz 2.5-3-3-7 (CL-RCD-RP-RAS)
@ 133 MHz 2.0-3-3-6 (CL-RCD-RP-RAS)

Memory Module Features:
Early RAS# Precharge Not Supported
Auto-Precharge Not Supported
Precharge All Not Supported
Write1/Read Burst Not Supported
Buffered Address/Control Inputs Not Supported
Registered Address/Control Inputs Not Supported
On-Card PLL (Clock) Not Supported
Buffered DQMB Inputs Not Supported
Registered DQMB Inputs Not Supported
Differential Clock Input Supported
Redundant Row Address Not Supported

Memory Module Manufacturer:
Company Name Samsung
Product Information http://www.samsung.c.../DRAM/index.htm

[ DIMM2: [ TRIAL VERSION ] ]

Memory Module Properties:
Module Name [ TRIAL VERSION ]
Serial Number 430DE76Ch (1827081539)
Manufacture Date Week 38 / 2004
Module Size 256 MB (2 ranks, 4 banks)
Module Type [ TRIAL VERSION ]
Memory Type DDR SDRAM
Memory Speed PC2700 (166 MHz)
Module Width 64 bit
Module Voltage SSTL 2.5
Error Detection Method None
Refresh Rate Reduced (7.8 us), Self-Refresh

Memory Timings:
@ 166 MHz 2.5-3-3-7 (CL-RCD-RP-RAS)
@ 133 MHz 2.0-3-3-6 (CL-RCD-RP-RAS)

Memory Module Features:
Early RAS# Precharge Not Supported
Auto-Precharge Not Supported
Precharge All Not Supported
Write1/Read Burst Not Supported
Buffered Address/Control Inputs Not Supported
Registered Address/Control Inputs Not Supported
On-Card PLL (Clock) Not Supported
Buffered DQMB Inputs Not Supported
Registered DQMB Inputs Not Supported
Differential Clock Input Supported
Redundant Row Address Not Supported

Memory Module Manufacturer:
Company Name Samsung
Product Information http://www.samsung.c.../DRAM/index.htm


--------[ Chipset ]-----------------------------------------------------------------------------------------------------

[ North Bridge: Intel Montara-GM i855GM ]

North Bridge Properties:
North Bridge Intel Montara-GM i855GM
Supported FSB Speeds FSB400
Supported Memory Types DDR-200 SDRAM, DDR-266 SDRAM
Revision / Stepping 02 / A2
Package Type 732 Pin Micro-FCBGA
Package Size 3.75 cm x 3.75 cm
Core Voltage 1.2 V
In-Order Queue Depth 12

Memory Timings:
CAS Latency (CL) 2T
RAS To CAS Delay (tRCD) 3T
RAS Precharge (tRP) 3T
RAS Active Time (tRAS) 6T
Row Refresh Cycle Time (tRFC) 10T
Write Recovery Time (tWR) 2T
Write To Read Delay (tWTR) 1T
Refresh Period (tREF) 7.8 us

Error Correction:
ECC Supported, Disabled
ChipKill ECC Not Supported
RAID Not Supported
ECC Scrubbing Not Supported

Memory Slots:
DRAM Slot #1 256 MB (PC2700 DDR SDRAM)
DRAM Slot #2 256 MB (PC2700 DDR SDRAM)

Integrated Graphics Controller:
Graphics Controller Type Intel Extreme Graphics 2
Graphics Controller Status Enabled
Graphics Frame Buffer Size 32 MB

Chipset Manufacturer:
Company Name Intel Corporation
Product Information http://www.intel.com...se/chipsets.htm
Driver Download http://support.intel...psets/index.htm
Driver Update http://driveragent.com?ref=59

[ South Bridge: [ TRIAL VERSION ] ]

South Bridge Properties:
South Bridge [ TRIAL VERSION ]
Revision / Stepping 83 / B1
Package Type 421 Pin BGA
Package Size 3.1 cm x 3.1 cm
Core Voltage 1.5 V

AC'97 Audio Controller:
Audio Controller Type Intel ICH4
Codec Name Analog Devices AD1981B(L)
Codec ID 41445374h
S/PDIF Output Supported

Chipset Manufacturer:
Company Name Intel Corporation
Product Information http://www.intel.com...se/chipsets.htm
Driver Download http://support.intel...psets/index.htm
Driver Update http://driveragent.com?ref=59


--------[ BIOS ]--------------------------------------------------------------------------------------------------------

BIOS Properties:
BIOS Type Phoenix
System BIOS Date 06/29/04
Video BIOS Date 02/03/20

BIOS Manufacturer:
Company Name Phoenix Technologies Ltd.
Product Information http://www.phoenix.c...cts/default.htm
BIOS Upgrades http://www.esupport....fm?refererid=40

Problems & Suggestions:
Suggestion Are you looking for a BIOS Upgrade? Contact eSupport Today!


--------[ Operating System ]--------------------------------------------------------------------------------------------

Operating System Properties:
OS Name Microsoft Windows XP Home Edition
OS Code Name Whistler
OS Language English (United States)
OS Kernel Type Uniprocessor Free
OS Version 5.1.2600 (WinXP Retail)
OS Service Pack [ TRIAL VERSION ]
OS Installation Date 11/1/2004
OS Root C:\WINDOWS

License Information:
Registered Owner
Registered Organization
Licensed Processors 1
Product ID 55277-OEM-0011903-00105
Product Key JX4XP- [ TRIAL VERSION ]
Product Activation (WPA) Not Required

Current Session:
Computer Name YOUR-K8L3QTHB26
User Name Owner
Logon Domain [ TRIAL VERSION ]
UpTime 2900 sec (0 days, 0 hours, 48 min, 20 sec)

Components Version:
Common Controls 6.00
Internet Explorer 6.0.2900.2180 (IE 6.0 SP2)
Internet Explorer Updates [ TRIAL VERSION ]
Outlook Express 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
Windows Media Player 9.00.00.3250
Windows Messenger 4.7.3001
MSN Messenger -
Internet Information Services (IIS) [ TRIAL VERSION ]
.NET Framework 1.1.4322.573
Novell Client -
DirectX 4.09.00.0904 (DirectX 9.0c)
OpenGL 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ASPI -

Operating System Features:
Debug Version No
DBCS Version No
Domain Controller No
Security Present No
Network Present Yes
Remote Session No
Safe Mode No
Slow Processor No
Terminal Services No


--------[ Processes ]---------------------------------------------------------------------------------------------------

acsd.exe C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe 32-bit 520 KB 1196 KB
avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe 32-bit 6904 KB 2824 KB
avgupsvc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe 32-bit 2088 KB 520 KB
everest.bin C:\Program Files\Lavalys\EVEREST Ultimate Edition\everest.bin 32-bit 16956 KB 14444 KB
ewidoctrl.exe C:\Program Files\ewido\security suite\ewidoctrl.exe 32-bit 1988 KB 776 KB
Explorer.EXE C:\WINDOWS\Explorer.EXE 32-bit 14364 KB 9904 KB
firefox.exe C:\PROGRA~1\MOZILL~1\firefox.exe 32-bit 2312 KB 24996 KB
lsass.exe C:\WINDOWS\system32\lsass.exe 32-bit 1348 KB 3624 KB
RegSrvc.exe C:\WINDOWS\System32\RegSrvc.exe 32-bit 3096 KB 1020 KB
S24EvMon.exe C:\WINDOWS\System32\S24EvMon.exe 32-bit 1848 KB 708 KB
services.exe C:\WINDOWS\system32\services.exe 32-bit 5652 KB 2072 KB
smss.exe C:\WINDOWS\System32\smss.exe 32-bit 376 KB 168 KB
spoolsv.exe C:\WINDOWS\system32\spoolsv.exe 32-bit 4312 KB 2996 KB
svchost.exe C:\WINDOWS\System32\svchost.exe 32-bit 26396 KB 18468 KB
svchost.exe C:\WINDOWS\system32\svchost.exe 32-bit 4512 KB 2916 KB
wanmpsvc.exe C:\WINDOWS\wanmpsvc.exe 32-bit 396 KB 720 KB
winlogon.exe C:\WINDOWS\system32\winlogon.exe 32-bit 1532 KB 5292 KB


--------[ System Drivers ]----------------------------------------------------------------------------------------------

Abiosdsk Abiosdsk Kernel Driver Stopped
abp480n5 abp480n5 Kernel Driver Stopped
ACPI Microsoft ACPI Driver ACPI.sys 5.1.2600.2180 Kernel Driver Running
ACPIEC Microsoft Embedded Controller Driver ACPIEC.sys 5.1.2600.0 Kernel Driver Running
adpu160m adpu160m Kernel Driver Stopped
aeaudio aeaudio aeaudio.sys 1.0.0.0 Kernel Driver Running
aec Microsoft Kernel Acoustic Echo Canceller aec.sys 5.1.2601.2078 Kernel Driver Stopped
AFD AFD Networking Support Environment afd.sys 5.1.2600.2180 Kernel Driver Running
Aha154x Aha154x Kernel Driver Stopped
aic78u2 aic78u2 Kernel Driver Stopped
aic78xx aic78xx Kernel Driver Stopped
AliIde AliIde Kernel Driver Stopped
amsint amsint Kernel Driver Stopped
Arp1394 1394 ARP Client Protocol arp1394.sys 5.1.2600.2180 Kernel Driver Running
asc asc Kernel Driver Stopped
asc3350p asc3350p Kernel Driver Stopped
asc3550 asc3550 Kernel Driver Stopped
AsyncMac RAS Asynchronous Media Driver asyncmac.sys 5.1.2600.2180 Kernel Driver Stopped
atapi Standard IDE/ESDI Hard Disk Controller atapi.sys 5.1.2600.2180 Kernel Driver Running
Atdisk Atdisk Kernel Driver Stopped
Atmarpc ATM ARP Client Protocol atmarpc.sys 5.1.2600.2180 Kernel Driver Stopped
audstub Audio Stub Driver audstub.sys 5.1.2600.0 Kernel Driver Running
Avg7Core AVG7 Kernel avg7core.sys 7.1.0.381 Kernel Driver Running
Avg7RsW AVG7 Wrap Driver avg7rsw.sys 7.1.0.354 Kernel Driver Running
Avg7RsXP AVG7 Resident Driver XP avg7rsxp.sys 7.1.0.381 Kernel Driver Running
AvgTdi AVG Network Redirector avgtdi.sys 7.1.0.349 Kernel Driver Running
Beep Beep Kernel Driver Running
cbidf2k cbidf2k Kernel Driver Stopped
cd20xrnt cd20xrnt Kernel Driver Stopped
Cdaudio Cdaudio Kernel Driver Stopped
Cdfs Cdfs File System Driver Running
Cdrom CD-ROM Driver cdrom.sys 5.1.2600.2180 Kernel Driver Running
Changer Changer Kernel Driver Stopped
CmBatt Microsoft AC Adapter Driver CmBatt.sys 5.1.2600.2180 Kernel Driver Running
CmdIde CmdIde Kernel Driver Stopped
Compbatt Microsoft Composite Battery Driver compbatt.sys 5.1.2600.0 Kernel Driver Running
Cpqarray Cpqarray Kernel Driver Stopped
dac960nt dac960nt Kernel Driver Stopped
Disk Disk Driver disk.sys 5.1.2600.2180 Kernel Driver Running
dmboot dmboot dmboot.sys 2600.2180.503.0 Kernel Driver Stopped
dmio dmio dmio.sys 2600.2180.503.0 Kernel Driver Stopped
dmload dmload dmload.sys 2600.0.503.0 Kernel Driver Stopped
DMusic Microsoft Kernel DLS Syntheiszer DMusic.sys 5.1.2600.2180 Kernel Driver Running
dpti2o dpti2o Kernel Driver Stopped
drmkaud Microsoft Kernel DRM Audio Descrambler drmkaud.sys 5.1.2600.2180 Kernel Driver Stopped
EverestDriver Lavalys EVEREST Kernel Driver Program Kernel Driver Running
ewido security suite driver ewido security suite driver Program Kernel Driver Running
Fastfat Fastfat File System Driver Stopped
Fdc Fdc Kernel Driver Stopped
Fips Fips Kernel Driver Running
Flpydisk Flpydisk Kernel Driver Stopped
FltMgr FltMgr fltmgr.sys 5.1.2600.2180 File System Driver Running
Ftdisk Volume Manager Driver ftdisk.sys 5.1.2600.0 Kernel Driver Running
GEARAspiWDM GEARAspiWDM GEARAspiWDM.sys 2.0.4.3 Kernel Driver Running
Gpc Generic Packet Classifier msgpc.sys 5.1.2600.2180 Kernel Driver Running
gv3 Intel GV3 Processor Driver gv3.sys 5.1.2600.1143 Kernel Driver Stopped
HidUsb Microsoft HID Class Driver hidusb.sys 5.1.2600.0 Kernel Driver Stopped
hpn hpn Kernel Driver Stopped
HSF_DP HSF_DP HSF_DP.sys 7.4.1.0 Kernel Driver Running
HSFHWICH HSFHWICH HSFHWICH.sys 7.4.1.0 Kernel Driver Running
HTTP HTTP HTTP.sys 5.1.2600.2525 Kernel Driver Stopped
i2omgmt i2omgmt Kernel Driver Stopped
i2omp i2omp Kernel Driver Stopped
i8042prt i8042 Keyboard and PS/2 Mouse Port Driver i8042prt.sys 5.1.2600.2180 Kernel Driver Running
ialm ialm ialmnt5.sys 6.14.10.3762 Kernel Driver Running
Imapi CD-Burning Filter Driver imapi.sys 5.1.2600.2180 Kernel Driver Running
ini910u ini910u Kernel Driver Stopped
IntelIde IntelIde intelide.sys 5.1.2600.2180 Kernel Driver Running
intelppm Intel Processor Driver intelppm.sys 5.1.2600.2180 Kernel Driver Running
ip6fw IPv6 Windows Firewall Driver ip6fw.sys 5.1.2600.2180 Kernel Driver Stopped
IpFilterDriver IP Traffic Filter Driver ipfltdrv.sys 5.1.2600.0 Kernel Driver Stopped
IpInIp IP in IP Tunnel Driver ipinip.sys 5.1.2600.2180 Kernel Driver Stopped
IpNat IP Network Address Translator ipnat.sys 5.1.2600.2524 Kernel Driver Running
IPSec IPSEC driver ipsec.sys 5.1.2600.2180 Kernel Driver Running
IRENUM IR Enumerator Service irenum.sys 5.1.2600.2180 Kernel Driver Stopped
isapnp PnP ISA/EISA Bus Driver isapnp.sys 5.1.2600.0 Kernel Driver Running
Kbdclass Keyboard Class Driver kbdclass.sys 5.1.2600.2180 Kernel Driver Running
kmixer Microsoft Kernel Wave Audio Mixer kmixer.sys 5.1.2600.2180 Kernel Driver Running
KSecDD KSecDD Kernel Driver Running
lbrtfdc lbrtfdc Kernel Driver Stopped
MDC8021X AEGIS Protocol (IEEE 802.1x) v2.2.1.0 mdc8021x.sys 2.0.0.0 Kernel Driver Running
mdmxsdk mdmxsdk mdmxsdk.sys 1.0.2.2 Kernel Driver Running
mnmdd mnmdd Kernel Driver Running
Modem Modem Kernel Driver Running
Mouclass Mouse Class Driver mouclass.sys 5.1.2600.2180 Kernel Driver Running
mouhid Mouse HID Driver mouhid.sys 5.1.2600.0 Kernel Driver Stopped
MountMgr Mount Point Manager Kernel Driver Running
mraid35x mraid35x Kernel Driver Stopped
MRxDAV WebDav Client Redirector mrxdav.sys 5.1.2600.2180 File System Driver Running
MRxSmb MRxSmb mrxsmb.sys 5.1.2600.2598 File System Driver Running
Msfs Msfs File System Driver Running
MSKSSRV Microsoft Streaming Service Proxy MSKSSRV.sys 5.3.2600.2180 Kernel Driver Stopped
MSPCLOCK Microsoft Streaming Clock Proxy MSPCLOCK.sys 5.3.2600.2180 Kernel Driver Stopped
MSPQM Microsoft Streaming Quality Manager Proxy MSPQM.sys 5.1.2600.2180 Kernel Driver Stopped
mssmbios Microsoft System Management BIOS Driver mssmbios.sys 5.1.2600.2180 Kernel Driver Running
Mup Mup File System Driver Running
MxlW2k MxlW2k Kernel Driver Running
NDIS NDIS System Driver

[paulcomputerman]

Hey!

I analyzed your log, let me ask you a question: On your computer, it your processor light always on, or does your computer just say that?

Paul

[Retired Tech]

Everst Home Edition is available here

http://www.filehippo...ed46106653f197/

OR

http://www.geekstogo...=download&id=13

[zver81]

Hi!
I think that the only light that's always on is the wireless indicator. I don't see anything else.
Should I download the home edition and re-run it?

Thank you very much!

[paulcomputerman]

No.

Is there a light that is always lighting up besides the wireless indicator and the power button?

Paul

[zver81]

hi!
no, there is only the power light and wireless. no other lights.

do you think it's possible to fix?

[paulcomputerman]

Hey Zver81!

First of all, let me say that I am a professional certified technician to who is qualified to help you. To answer your question..... Yes, any computer problem can be fixed.

Okay, let's start with a question. When you loaded Everest, would say that (for a prgram) it went slower than other programs when the computer was in working order?

Paul

[zver81]

hello again!
I appropriate your help VERY MUCH! you've given me hope

I thought that everest was running slower and it froze twice when it was generating report. I didn't have any problems installing it and it started up immediately after installation.

thank you very much!

[paulcomputerman]

Hey!

Okay, lets try something we hope works, if it doesn't, don't worry, I have still have many tricks left in my book! Okay, follow these instructions:

• Restart your computer with the Windows CD/Recovery CD in
• Do a system repair (I believe that are instructions pinned at the top of this forum.)

Does is work now?

Paul

[zver81]

Hi!
Thank you soooooooooooooooo much!! I did as you suggested and my computer is back to normal Thank you very very very much!!!