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Can't access backup files after recovery


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#1
Ally Clark

Ally Clark

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As it says on the tin basically.

I had problems tonight so I decided to do a full recovery (Not a destructive one). Everything saved to the My Backup folder fine.

However on re-installing windows and starting new accounts (with the same names as last time) I think has cause a problem because I can enter the "My Backup" folder but I cannot access any of the user account folders (which contain stuff I'd be gutted to lose). It just says access is denied. Even on an admin account.

I know everything is still there because I can tell by the amount of space left on my drive.

Sorry for posting this twice, only relised it'd be better in here than hardware.
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#2
wannabe1

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Hello Ally Clark

You need to take ownership of the files in order to get them back. See this Microsoft Article.

wannabe1
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#3
Ally Clark

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It says this on Microsoft...

1. Right-click the folder that you want to take ownership of, and then click Properties.
2. Click the Security tab, and then click OK on the Security message (if one appears).


But when I right click> Properties all I get is the general, sharing and cutsomize tab.
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#4
Ally Clark

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Scrub that. Stupid me, I didn't read correcty and didn't know I had to be in safe mode.

Ahhh everything is back, my mind's at ease.

Thank you very much for your help, I wouldn't have had aclue it had anything to do with ownership. :tazz:
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#5
wannabe1

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Glad I could help, Ally Clark... :tazz:

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