Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Total System Recovery Help (Destructive)

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts

I have a HP desktop computer at home that will not start up. I have spoken to HP support and they have suggested that I order system restore CDs from them to do a destructive system recovery and take the computer back to factory settings. Im just curious if that will even work! As soon as I turn the computer on it just goes back and forth between the blue HP screen and the black windows xp (loading screen). I cant press F11 to do the system recovery, and it keeps saying something about an unknown password! I don't want to purchase the system restore cds if there is no hope at all for my computer......any advice would be GREAT!!!

Thank you so much
  • 0




    Je suis Napoléon!

  • Administrator
  • 26,018 posts
  • MVP
at the stage that you say you're at you will be hard pressed to get the system running without some form of disk..be that an actual XP o/s disk...or the hp system recovery disks...in all honesty...it's in your best i nterest to have the hp recovery disks anyway...you will eventually need them again...it sucks that you have to buy them as hp SHOULD have been responsible enough to spend 50 cents on a freakin cd...but they didn't deem that neccessary..
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP