Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

Javascript Disabled Detected

You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

helper101.dll and kernal32.dll

Started by mtvoelker , Feb 26 2005 03:02 PM

This topic is locked

#1
mtvoelker

Posted 26 February 2005 - 03:02 PM

New Member

Member
1 posts

I know very little about computers, aka never used one before a month ago. My computer was fine until two days ago when I kept getting the following messages: Explorer has caused an error in HELPER101.DLL Explorer will now close. & and the same message except with KERNAL32.DLL. Now I can't get into my control panel, my search, my documents. I'm lost and don't know even where to start. I've used aware, spybot, etc. no luck. Please help. :tazz:

Miki

#2
Guest_thatman_*

Posted 01 March 2005 - 10:26 AM

Guest

Hi mtvoelker

Welcome to geekstogo

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

Kc :tazz: