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freezing at startup


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#1
fanton

fanton

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I have a gateway laptop that is freezing on me at startup. It seems to bog down when loading during the screen that says 'press F2 for bios support' I was able to press F2 and enter the bios, then I just save and exit (F10) without changing anything, and XP loads fine.

Running ad-aware, spybot, and Mcafee regularly. Defragment recently, and have an new peripheral added through USB, (could it be this?)

anyway, I imagine you will nedd more info than this.

fanton
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#2
wannabe1

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Hi fanton...

Try starting without the USB device connected. Does this allow the machine to start normally?

wannabe1
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#3
fanton

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wannabe,

suggestion worked. computer started fine with USB device removed. This is a Digital Music Storage device, called Phatnoise. It has it's own Eject feature built into the software, and I don't use the 'safely remove hardware' when ejectiong the Storage device (essentially a 20G HD) from the usb cradle.

something wrond with USB drivers?
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#4
wannabe1

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More likely the machine is looking for boot information on the device. There may be a setting in BIOS for booting from USB or Removable Storage that needs to be changed or disabled. If you are unsure, let me know and I'll point you to an application you can run and send me a report...I'll see if I can pinpoint the setting for you.

wannabe1

Edited by wannabe1, 30 March 2006 - 08:27 AM.

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#5
fanton

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Sorry to get back so late,
It was warm here today, and I had to be outside.


Anyway, I am not sure about changing the Bios. so I guess if you could point me to which program to run, I'll give that a try.

Meanwhile I will try using the device again, and see if I still have problems.

Thanks
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