Edited by creatureofdarkness, 02 April 2006 - 02:20 PM.
Lost all Sound
Started by
creatureofdarkness
, Apr 02 2006 02:19 PM
#1
Posted 02 April 2006 - 02:19 PM
#2
Posted 02 April 2006 - 02:32 PM
Hi creatureofdarkness,
Lets try to get some more hints about what might have happened. Go to Start > Control Panel > Administrative Tools > Event Viewer. Check if you have had any errors from last time you used your pc and had sound functioning uptill the day you lost sound. If you have any info. that might help to fix your problem please post it.
Alan
Lets try to get some more hints about what might have happened. Go to Start > Control Panel > Administrative Tools > Event Viewer. Check if you have had any errors from last time you used your pc and had sound functioning uptill the day you lost sound. If you have any info. that might help to fix your problem please post it.
Alan
#3
Posted 02 April 2006 - 02:48 PM
Hi, have you tried doing a system restore to a earlier time
when you know the sound was working
when you know the sound was working
#4
Posted 02 April 2006 - 11:52 PM
Alandedmartino -
A check of my Event Viewer/Application for the past couple of days gives the following error entries:
a couple for my microsoft intellipoint mouse (which works well);
an application error - category 100 - event 1000 - user N/A.
for Event Viewer/System there are errors for:
cdrom - category none - event 11 - user N/A;
DCOM - category none - event 10010 - user Dan Krettek (me)
side by side - category none - event 59 - user N/A
4238Dwight -
I tried a system restore for a couple restore points, but was unable to successfully complete the restores, as the system restore window and messages informed me, "no changes have been made to your computer".
Thanks for the assistance
A check of my Event Viewer/Application for the past couple of days gives the following error entries:
a couple for my microsoft intellipoint mouse (which works well);
an application error - category 100 - event 1000 - user N/A.
for Event Viewer/System there are errors for:
cdrom - category none - event 11 - user N/A;
DCOM - category none - event 10010 - user Dan Krettek (me)
side by side - category none - event 59 - user N/A
4238Dwight -
I tried a system restore for a couple restore points, but was unable to successfully complete the restores, as the system restore window and messages informed me, "no changes have been made to your computer".
Thanks for the assistance
#5
Posted 03 April 2006 - 12:39 AM
How about the driver
press: window flag botton with r
type; devmgmt.msc
do you see any yellow triangles
Same thing
type: mmsys.cpl
see if it is miconfigured, for example, sounds, advanced, wrong config, etc.,
press: window flag botton with r
type; devmgmt.msc
do you see any yellow triangles
Same thing
type: mmsys.cpl
see if it is miconfigured, for example, sounds, advanced, wrong config, etc.,
#6
Posted 03 April 2006 - 01:02 AM
When you're at the Event Viewer, double click on the error entries (the ones you've listed below) and copy their Event ID and post them please. Just to check if there was an error regarding sound.
Alan
Alan
#7
Posted 03 April 2006 - 01:14 AM
Alandemartino -
I believe I've pasted and posted below the info you asked...
Fleamailman -
No yellow flags anywhere in the device manager or the sound/audio control windows...
Thanks for your assistance!
Event Type: Error
Event Source: Microsoft IntelliPoint
Event Category: None
Event ID: 1000
Date: 4/2/2006
Time: 2:44:44 PM
User: N/A
Computer: D8VMLR51
Description:
The description for Event ID ( 1000 ) in Source ( Microsoft IntelliPoint ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: point32.exe, 5.2.413.0, point32.exe, 5.2.413.0, 00003512.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 70 6f 69 ure poi
0018: 6e 74 33 32 2e 65 78 65 nt32.exe
0020: 20 35 2e 32 2e 34 31 33 5.2.413
0028: 2e 30 20 69 6e 20 70 6f .0 in po
0030: 69 6e 74 33 32 2e 65 78 int32.ex
0038: 65 20 35 2e 32 2e 34 31 e 5.2.41
0040: 33 2e 30 20 61 74 20 6f 3.0 at o
0048: 66 66 73 65 74 20 30 30 ffset 00
0050: 30 30 33 35 31 32 0d 0a 003512..
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 4/1/2006
Time: 12:26:38 AM
User: N/A
Computer: D8VMLR51
Description:
Faulting application demo32.exe, version 0.0.0.0, faulting module user32.dll, version 5.1.2600.2622, fault address 0x00015087.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 64 65 6d ure dem
0018: 6f 33 32 2e 65 78 65 20 o32.exe
0020: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0028: 69 6e 20 75 73 65 72 33 in user3
0030: 32 2e 64 6c 6c 20 35 2e 2.dll 5.
0038: 31 2e 32 36 30 30 2e 32 1.2600.2
0040: 36 32 32 20 61 74 20 6f 622 at o
0048: 66 66 73 65 74 20 30 30 ffset 00
0050: 30 31 35 30 38 37 015087
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 3/17/2006
Time: 1:28:18 AM
User: N/A
Computer: D8VMLR51
Description:
Hanging application wmplayer.exe, version 10.0.0.3802, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 77 6d 70 6c 61 79 wmplay
0018: 65 72 2e 65 78 65 20 31 er.exe 1
0020: 30 2e 30 2e 30 2e 33 38 0.0.0.38
0028: 30 32 20 69 6e 20 68 75 02 in hu
0030: 6e 67 61 70 70 20 30 2e ngapp 0.
0038: 30 2e 30 2e 30 20 61 74 0.0.0 at
0040: 20 6f 66 66 73 65 74 20 offset
0048: 30 30 30 30 30 30 30 30 00000000
Event Type: Error
Event Source: Cdrom
Event Category: None
Event ID: 11
Date: 4/3/2006
Time: 1:42:58 AM
User: N/A
Computer: D8VMLR51
Description:
The driver detected a controller error on \Device\CdRom0.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 0f 00 68 00 01 00 b8 00 ..h...¸.
0008: 00 00 00 00 0b 00 04 c0 .......À
0010: 03 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 58 5c 00 00 00 00 00 00 X\......
0030: ff ff ff ff 06 00 00 00 ÿÿÿÿ....
0038: 40 00 00 00 00 60 00 00 @....`..
0040: ff 20 06 12 08 01 00 10 ÿ ......
0048: 00 00 00 00 14 00 00 00 ........
0050: 00 00 00 00 f8 7a 21 8a ....øz!Š
0058: 00 00 00 00 c0 53 0c 8a ....ÀS.Š
0060: 00 00 00 00 00 00 00 00 ........
0068: 00 00 00 00 00 00 00 00 ........
0070: 00 00 00 00 00 00 00 00 ........
0078: 00 00 00 00 00 00 00 00 ........
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 4/2/2006
Time: 1:49:05 PM
User: D8VMLR51\Daniel F. Krettek
Computer: D8VMLR51
Description:
The server {F3A614DC-ABE0-11D2-A441-00C04F795683} did not register with DCOM within the required timeout.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 4/1/2006
Time: 12:26:13 AM
User: N/A
Computer: D8VMLR51
Description:
Generate Activation Context failed for D:\REGISTER\SETUP.EXE. Reference error message: The operation completed successfully.
.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
I believe I've pasted and posted below the info you asked...
Fleamailman -
No yellow flags anywhere in the device manager or the sound/audio control windows...
Thanks for your assistance!
Event Type: Error
Event Source: Microsoft IntelliPoint
Event Category: None
Event ID: 1000
Date: 4/2/2006
Time: 2:44:44 PM
User: N/A
Computer: D8VMLR51
Description:
The description for Event ID ( 1000 ) in Source ( Microsoft IntelliPoint ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: point32.exe, 5.2.413.0, point32.exe, 5.2.413.0, 00003512.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 70 6f 69 ure poi
0018: 6e 74 33 32 2e 65 78 65 nt32.exe
0020: 20 35 2e 32 2e 34 31 33 5.2.413
0028: 2e 30 20 69 6e 20 70 6f .0 in po
0030: 69 6e 74 33 32 2e 65 78 int32.ex
0038: 65 20 35 2e 32 2e 34 31 e 5.2.41
0040: 33 2e 30 20 61 74 20 6f 3.0 at o
0048: 66 66 73 65 74 20 30 30 ffset 00
0050: 30 30 33 35 31 32 0d 0a 003512..
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 4/1/2006
Time: 12:26:38 AM
User: N/A
Computer: D8VMLR51
Description:
Faulting application demo32.exe, version 0.0.0.0, faulting module user32.dll, version 5.1.2600.2622, fault address 0x00015087.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 64 65 6d ure dem
0018: 6f 33 32 2e 65 78 65 20 o32.exe
0020: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0028: 69 6e 20 75 73 65 72 33 in user3
0030: 32 2e 64 6c 6c 20 35 2e 2.dll 5.
0038: 31 2e 32 36 30 30 2e 32 1.2600.2
0040: 36 32 32 20 61 74 20 6f 622 at o
0048: 66 66 73 65 74 20 30 30 ffset 00
0050: 30 31 35 30 38 37 015087
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 3/17/2006
Time: 1:28:18 AM
User: N/A
Computer: D8VMLR51
Description:
Hanging application wmplayer.exe, version 10.0.0.3802, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 77 6d 70 6c 61 79 wmplay
0018: 65 72 2e 65 78 65 20 31 er.exe 1
0020: 30 2e 30 2e 30 2e 33 38 0.0.0.38
0028: 30 32 20 69 6e 20 68 75 02 in hu
0030: 6e 67 61 70 70 20 30 2e ngapp 0.
0038: 30 2e 30 2e 30 20 61 74 0.0.0 at
0040: 20 6f 66 66 73 65 74 20 offset
0048: 30 30 30 30 30 30 30 30 00000000
Event Type: Error
Event Source: Cdrom
Event Category: None
Event ID: 11
Date: 4/3/2006
Time: 1:42:58 AM
User: N/A
Computer: D8VMLR51
Description:
The driver detected a controller error on \Device\CdRom0.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 0f 00 68 00 01 00 b8 00 ..h...¸.
0008: 00 00 00 00 0b 00 04 c0 .......À
0010: 03 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 58 5c 00 00 00 00 00 00 X\......
0030: ff ff ff ff 06 00 00 00 ÿÿÿÿ....
0038: 40 00 00 00 00 60 00 00 @....`..
0040: ff 20 06 12 08 01 00 10 ÿ ......
0048: 00 00 00 00 14 00 00 00 ........
0050: 00 00 00 00 f8 7a 21 8a ....øz!Š
0058: 00 00 00 00 c0 53 0c 8a ....ÀS.Š
0060: 00 00 00 00 00 00 00 00 ........
0068: 00 00 00 00 00 00 00 00 ........
0070: 00 00 00 00 00 00 00 00 ........
0078: 00 00 00 00 00 00 00 00 ........
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 4/2/2006
Time: 1:49:05 PM
User: D8VMLR51\Daniel F. Krettek
Computer: D8VMLR51
Description:
The server {F3A614DC-ABE0-11D2-A441-00C04F795683} did not register with DCOM within the required timeout.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 4/1/2006
Time: 12:26:13 AM
User: N/A
Computer: D8VMLR51
Description:
Generate Activation Context failed for D:\REGISTER\SETUP.EXE. Reference error message: The operation completed successfully.
.
For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Edited by creatureofdarkness, 03 April 2006 - 01:15 AM.
#8
Posted 03 April 2006 - 01:56 AM
See if this works, uninstall Windows Media Player (don't install it again yet)
Click Start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete
Click Start > All programms > Accessories > System tools > Disc Clean Up
Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot
Download and install Tune Up 2006 Trial from here
Run Tune Up Disc Clean Up
Run Tune Up Registry Clean Up
Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot
ReInstall Windows Media Player and check whether this fixed your problem. Let me know please
Alan
Click Start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete
Click Start > All programms > Accessories > System tools > Disc Clean Up
Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot
Download and install Tune Up 2006 Trial from here
Run Tune Up Disc Clean Up
Run Tune Up Registry Clean Up
Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot
ReInstall Windows Media Player and check whether this fixed your problem. Let me know please
Alan
#9
Posted 03 April 2006 - 08:48 AM
Alandemartino - and all:
After trying everything suggested and nothing worked, and realizing I wasn't even hearing the power on self test beep, I wondered whether it's a hardware issue. I contacted Dell chat support and they diagnose it as a sound card issue, and set up a repair/replacement for me. Boy am I glad I let them talk me into buying their 3 year extended warranty plan last October! So if not resolved, my topic is at least on hold for now. I'll contact further if needed.
Thanks to all again.
After trying everything suggested and nothing worked, and realizing I wasn't even hearing the power on self test beep, I wondered whether it's a hardware issue. I contacted Dell chat support and they diagnose it as a sound card issue, and set up a repair/replacement for me. Boy am I glad I let them talk me into buying their 3 year extended warranty plan last October! So if not resolved, my topic is at least on hold for now. I'll contact further if needed.
Thanks to all again.
#10
Posted 03 April 2006 - 08:52 AM
Wish you luck. Call back anytime Everyone here will do his best to help you out
Alan
Alan
Similar Topics
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users