[tramama]

Hi!
Occasionally when I try to run IE, I get a window that says "Microsoft Visual C++ Runtime Library. Runtime Error! This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information." The browser won't open and I must reboot to use IE. Now its showing up more frequently and I'm getting a similar message when other programs try to open (McAfee Privacy Service most often). Any suggestions?
Below is my HJT log.
Thanks!
Kim

Please do not post hijack this logs in any other forum than the malware forum as it will incourage others to do so as well. Your log has been removed and re-attached as a text file

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Do you have the Google Toolbar installed? If so, does uninstalling it solve the issue?

Do you have McAffee software installed? (especially the internet security suite that includes an antiphishing component?) If so, please follow the instructions bellow:

Right click your internet explorer icon located on your desktop. Choose properties, then the advanced tab, then uncheck the box that says "enable third party browser extensions." Then open internet explorer, select tools from the menu bar, then manage add-ons.Disable Mcafee Antiphishing Filter under the "Browser Help Object" section NOT the "Browser Extension." section. Then go back and recheck the box that says "enable third party browser extensions" under the advanced tab of the Internet Explorer properties menu.
Restart internet explorer and everything should be back to normal..


if these do not work go here and download/install.

IF none of the above is effective then

Please go to the malware forum in my signature and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

[dsenette]

Do you have the Google Toolbar installed? If so, does uninstalling it solve the issue?

Do you have McAffee software installed? (especially the internet security suite that includes an antiphishing component?) If so, please follow the instructions bellow:

Right click your internet explorer icon located on your desktop. Choose properties, then the advanced tab, then uncheck the box that says "enable third party browser extensions." Then open internet explorer, select tools from the menu bar, then manage add-ons.Disable Mcafee Antiphishing Filter under the "Browser Help Object" section NOT the "Browser Extension." section. Then go back and recheck the box that says "enable third party browser extensions" under the advanced tab of the Internet Explorer properties menu.
Restart internet explorer and everything should be back to normal..


if these do not work go here and download/install.

IF none of the above is effective then

Please go to the malware forum in my signature and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.