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NT authority error then reboot.


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#1
tom141414

tom141414

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Whenever i boot my pc i get a message on screen that says NT authority system remote procedure call terminated unexpectedly. Then there is a timer that counts down until reboot.

I read somewhere that this was a blaster virus.
One website i was on said to end the msblaster.exe process but there is no such process.

I also do not have a start bar or a my computer icon but all the rest of the icons are there.

I can cancel the countdown by doing control alt delete file -> new task -> cmd -> then type "shutdown -a"

But the timer comes back a few minutes later and i have to do the same thing again.

I have tried using my virus scanner (avg) to scan and remove the file but the definitions are not up to date and i cant get on the internet because the worm wont let me.

I cant run system restore either because i went to ctrl alt delete file -> run -> then i typed "c:\WINDOWS\system32\restore\rstrui.exe"

Which is the path to sytem restore but that didnt work when i tried to launch it nothing happened.

I also tried going into the services window ctrl alt delete -> file -> new -> "SERVICES.MSC /S"
then in the serices window i tried changing the properties of remote procedure call but when i right clicked and went on properties nothing happened.

I also tried running the windows firewall and zonealarm.

I tried all of the above methods in both safemode and full mode but none worked.

I dont have access to the internet on that computer so cant download patches or anything so i am pretty much stumped.



Does anybody know what the [bleep] this thing is and how to fix it? Preferably without formatting/re-installing.

Oh and also its a dell if thats relevant.

Edited by tom141414, 06 April 2006 - 09:32 AM.

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#2
gerryf

gerryf

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http://www.symantec....moval.tool.html

get the tool and put it on a floppy (it's small) or CD, print out the instructions on that page nd follow them
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