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Reinstalled Windows..now major problems


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#1
Achilarre

Achilarre

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I reinstalled windows the other night, and now I am having major problems

My computer is running very slow..and my McAfee is constantly popping up saying a PUP was found.

I dont think I ever updated my firewall after reinstallation.

Please help...
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#2
Spike

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Hey there Achilarre, well I think you should update you firewall and anti-virus.

Besides that I think you are infected with malware (PUP: Is Spware, malware, ect.)

So please read this: Read This Before Posting A Hijackthis Log (Click on the link)

That will give you steps that will help you clean up 70% of the problems yourself. Then please download "Hijackthis" and run Hijackthis with log. Save the log file here: Malware Removal - HiJackThis Logs Go Here

When you have followed all these steps. A Geeks To Go Staff Member will help you fix your problem.

(Note: Please be patient, the "Malware Forum" is a very busy place and a two or three day wait is not unusual.)

Thank you and goodluck. :whistling:
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