[Salmonboy]

Error caused by a device driver

Thank you for sending an error report to Microsoft.

Error report summary

Error type : Windows stop error (A message appears on a blue screen with error code information)
Solution available? : No (see Next steps)
What does this error mean? : Windows has encountered an error from which it cannot recover and needs to restart
Cause : Unknown device driver
Computer symptoms : A message appears on a blue screen with error code information (for example: e.g. 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)
Additional steps for you to take : Important: Please continue to send error reports so analysts at Microsoft can study and try to correct the problem as quickly as possible



I HAVE HAD PREVIOUS PROBLEMS WITH DEVICE DRIVERS WHICH HAVE BEEN SORTED BY YOURESLVES BUT RECENTLEY THIS ERROR KEEPS APPEARING. CAN YOU PLEASE HELP.

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What have you tried to troubleshoot the problem?

Have you tried updating all your hardware drivers?
Have you installed any new hardware/software?
Have you tried removing/disabling all unnecessary hardware and testing it then?

[ZEUS_GB]

What have you tried to troubleshoot the problem?

Have you tried updating all your hardware drivers?
Have you installed any new hardware/software?
Have you tried removing/disabling all unnecessary hardware and testing it then?

[Salmonboy]

I installed new harware a few eeks ago but i think i installed the updated drivers. These were the drivers i was told to download to solve another problem that i had

[ZEUS_GB]

Have you tried updating all your other hardware drivers?
What new piece of hardware did you install? and have you tried removing it?
Have you tried removing/disabling all unnecessary hardware and testing it then?

[Salmonboy]

No i have not, i didnt want to unistall them or update them if something happened.
What would you reccomend doing.
I installed nvidia drivers.
Shall i sed my comp spec?

[Salmonboy]

heres the spec

Attached Files

•  spec.htm   14.62KB   27 downloads

[ZEUS_GB]

First of all lets try updating your drivers.

Update your graphics card drivers from the Nvidia website, update your sound card drivers from the Creative website and update you motherboard drivers from the Asus website.

Are there any errors in your event logs?

[Salmonboy]

how do i check if there are any errors in the event logs, i got quite a few but can remember them

[ZEUS_GB]

Go into control panel > administrative tools > event viewer.
Look under application and system for errors.

[Salmonboy]

nO THERE ARE NOT ERRORS IN THE EVENT LOGS