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Corrupted Registry


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#1
gaarie

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The computer boots straight to the safe mode options screen. It's on my friend's computer and when she tries to boot it into safe mode, it says "Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM". It also displays this message when we try to boot nomally. I went to the M$ website, and I found this. We tried following the instructions, but after every command we type in to the recovery console, it says "Access is denied". I did as much as I could to help her, and I would really like to fix it... Any help would be GREATLY appreciated. Thx
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#2
daniel_c

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the best and the most quikest thing to do is to format the computer and reinstall XP. but i guess you might have important stuff on the harddrive.
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#3
gaarie

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Unfortunately yes, her life is on the Hard drive, thanks though.
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#4
wannabe1

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Hi gaarie...

Does she have the XP installation cd? Is it a retail version or OEM like Dell or HP?

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#5
gaarie

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Hmmm, My guess is it's probably OEM. I see what it says about OEM in the guide... I wasn't quite sure what that meant... thank you. Any suggestions?
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#6
wannabe1

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Is it a newer Dell, by chance?
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#7
gaarie

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Im sorry, I really dont know, I will check tomorrow. If so, What could be the prob?
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#8
wannabe1

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Some of the newer Dell recovery cd's include a Repair option we could use to repair the operating system, including the registry, without removing or damaging the data on the drive.
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#9
gaarie

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Hmm, I don't think it's a Dell (I'm doing it over the internet and she's asleep now) but if it were, would that option be on the boot cd's menu?
Thanks!
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#10
wannabe1

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Nope, not an option on the boot menu.

Have a look HERE.

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#11
gaarie

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Thank you so much! I will try this tomorrow. This community rox!
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#12
wannabe1

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You're welcome... :whistling:

If you need help, come on back!

wannabe1
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