[Kzayaz]

I'm not sure this belongs in this section but helpsvc.exe process is running with very high %, causing CPU go up to 100%.
What is this process and why does it come up at all? Thanks

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It manages help and support (start / help and support)

There is a known issue

http://support.micro...kb;en-us;839017

This problem may occur if the Helpsvc.exe process exhausts your computer resources. The Helpsvc.exe process may use up to 100% of the CPU resources on your computer for several minutes. To view CPU usage for Helpsvc.exe, start the Task Manager, and then click the Processes tab.

[Retired Tech]

It manages help and support (start / help and support)

There is a known issue

http://support.micro...kb;en-us;839017

This problem may occur if the Helpsvc.exe process exhausts your computer resources. The Helpsvc.exe process may use up to 100% of the CPU resources on your computer for several minutes. To view CPU usage for Helpsvc.exe, start the Task Manager, and then click the Processes tab.

[Kzayaz]

yes, I know how to look it up and terminate it. I haven't read your link to the known issue yet, I just hope that there is a permanent fix for this.

thanks for your reply.

[Retired Tech]

I included that from the link only so you could see it was applicable, when you get round to reading the article in the link, you will spot their permanent fix