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P4 Shutdown Problem...HELP!


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#1
udon

udon

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Hi All,

I'm new to this forum, but wish to seek some help with my computer.

I just bought this system in september, and since then, i have been experiencing problems. I do not know if its the hardware or software problem. The following is my computer specifications:

Intel P4 640 2mb cache
Gigabyte GA-8I945P-G motherboard
1024MB ddr2 Kingmax
Maxtor 200GB sata
Saphire x300se 128MB
Creative Audigy 2 ZS
LG GSA-4163B dvd burner
Antec Sonata 2 case

Everytime I shutdown my computer, the cApp (Norton's) process pops up asking to end the process. I can manually end it or leave it as it will ends automaticaly if untouched. Afterwards, as normal, a pop-up states that Windows is saving the settings of saving user's preferences. When that is done, I can hear my hard-drive, dvd-burner, etc all shut down. But my power supply and the monitor is stilling running (monitor displaying the window's default blue background with the mouse cursor) Do anyone know whats wrong? :whistling:

After a manuel reboot, the computer functions normally and shut downs.

Thanks,
Andrew
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#2
Retired Tech

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Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

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#3
udon

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Hey Keith,

You're awesome man. :whistling: My computer seems to be rebooting and shutting down like usual. :blink: I was so surprised when I ran the Registry check with TuneUp Utilitiess 2006, I had over 300 errors to fix. I used Ccleaner all the time, but it showed no errors. Anyways, thanks a lot Keith. I'll see you around in the forums

Andrew
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#4
Retired Tech

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Thank You for letting me know
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