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Explorer Keeps Having to Close


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#1
Bowhunter_777

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Hey Guys,new to the forum so Hey All!!
Hope someone can help me out with this Explorer problem I'm having before it drives me crazy.Heres what's happenin,I don't use IE as my default browser but where I'm having a problem with it is when ever I go to say "My Documents","My Videos" or "My Computer" I get the message "Explorer has a problem and needs to shut down (not the exact message but you get the jist).Then of course it asks if I want to send a report or not.I've run anti-spyware and anti-virus programs and got rid of the spyware found but it didn't fix the problem.So any ideas of what else I can try would be great.Thanks guys.

Oh and I'm using WindowsXP Service Pack 2
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#2
dsenette

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"Explorer has a problem and needs to shut down (not the exact message but you get the jist)

that's not talking about INTERNET explorer..it's talking about EXPLORER.exe...completely different software...

do you have your xp cd?
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#3
Bowhunter_777

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that's not talking about INTERNET explorer..it's talking about EXPLORER.exe...completely different software...

do you have your xp cd?


OH Thats right sorry about that.Yes I have my XP cd.
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#4
dsenette

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Do you have a valid XP cd?

If so, place it in your CD ROM drive and follow the instructions below

Start > Run > cmd then type

sfc /scannow (note the space)

let this run untill you get a message saying it is complete.

SFC - system file checker, retrieves the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.

If you want to see what was replaced, right click My Computer > manage, expand event viewer > system.
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#5
Bowhunter_777

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OK dsenette I'll do that right now and post back with the results.
Thanks allot.
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