[CBPercy]

Just in past two days, when I first turn computer on, the hour glass is frozen in a rotating mode.

I can't sign on to internet. I can click on the "turn off computer" box, but then all stays frozen with hour glass spinning slowly. ?????

Any adivce welcome.

Ann in Alexandria

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Hi CBPercy...

Try using System Restore (from Safe Mode) and restore the machine to a date before this problem surfaced. Let us know if that helps.

wannabe1

Edited by wannabe1, 14 April 2006 - 07:41 AM.

[wannabe1]

Hi CBPercy...

Try using System Restore (from Safe Mode) and restore the machine to a date before this problem surfaced. Let us know if that helps.

wannabe1

Edited by wannabe1, 14 April 2006 - 07:41 AM.

[CBPercy]

Hi CBPercy...

Try using System Restore (from Safe Mode) and restore the machine to a date before this problem surfaced. Let us know if that helps.

wannabe1

I did that yesterday, when the problem first happened. Happened again this morning. The only way to get out of the revolving hour glass is to unplug the computer - can't log off normally.

HELP! (Once I unplug and go back on, problem is resolved until next time I turn computer off.)

Have run defrag....no problem there.

[gerryf]

Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.