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I really need someone's help.


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#1
Xanxus

Xanxus

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hi, i am Xanxus. i am new to this site. please be gentle. :whistling:

From three months ago, i started receiving message upon booting my pc.
the message is "D0CE016B1 the specified module could not be found".
i have no idea why this message comes out.
my pc is windows xp, 2002, home edition

i have looked many sites and searched google and went to trendmicro but
could not find a way to fix this. how can i able to fix this?

if someone knows how to fix this, please help me out.

Please keep in mind that i am a novice on computer, so please be gentle.

Thank you,
Xanxus
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#2
Retired Tech

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Please go here:

Malware Removal Guide

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, ask for advice in the Malware Forum

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start then run, type sfc /scannow then press enter, you will need the XP CD

System File Check will display an onscreen blue progress bar, when the bar goes, reboot.

Download and install
Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

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#3
Xanxus

Xanxus

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I could fix my problem. :whistling:

Thank you very much Keith. :blink:
I really appreciate your help.

Xanxus
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