[Albino]

Hi guys,

Not sure if anyone can help of if this a simple problem to fix. I have been printing images on my lexmark X1190 for a while now, but i tried to print a photo onto glossy photo paper today, and the first image was heavily coloured yellow, and the second heavily coloured red. All subsequent images, even if on plain paper and not glossy, all now appear with a heavy red tinge. Does anyone know what could cause this and how to fix it?

Thanks



Albino

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Hi

It sounds like your printer is very low or completely out of cyan(blue) ink.
Does your printer have a status utility running in Windows that reports the individuals levels of the coloured inks?

[Samm]

Hi

It sounds like your printer is very low or completely out of cyan(blue) ink.
Does your printer have a status utility running in Windows that reports the individuals levels of the coloured inks?

[Albino]

Hi,

I suspected that might be the problem. Unfortunatly it can only report levels of the whole colour ink, not individual colours. I printed a test page and like you thought, the blue seemed lacking. Thanks for the help identifying the problem - have just bought a new printer with four separate colour cartridges so i can change them in future.


Thanks again,


Albino

[Samm]

You're very welcome