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error/ windows xp


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#1
nujaymah

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i'm getting an error when windows start up, i hope you guys can help and also respond.
the error states error loading w0372 of a d.ll the specific module could not be found. what does that mean and where can i go to fix it!!!
thank-you
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#2
Retired Tech

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Is that the complete error?
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#3
nujaymah

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hello, keith, i've been working on my friend's computer, it is a mess a lot of viruses, adware, and malware. i was really struggling last night with 11 infections that spy doctor mentioned that it was in the registry known location hklmsystem. i end up going to ewido, and getting them off. but now whenever i restart window i get a error message of:
rundll
error loading w0372of9.dll
the specified module could not be found.
that's all it mention, what should i do?
thanks, lita
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#4
Retired Tech

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I cannot find anything for the exact error, the closest ones are for get rich quick so you may need to use another PC to get some or all of these to load on to the problem PC

Please go here:

Malware Removal Guide

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, ask for advice in the Malware Forum
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