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Removable Media Not Being Recognized


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#1
mtsf45

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My problem is as follows, I recently upgraded my XP Pro with SP2...subsequently thereafter, my computer stopped reading anything that is of a removable nature. All of the drives are listed in the HCL on the Microsoft site, and I have downloaded and installed the latest firmware where applicable. The computer recognizes the drives existence in device manager and windows explorer it just will not read any of the media inserted. The error messages varies with the removable media: "Disk in drive A is not formatted...doi you want to format it now?" (Floppy Drive), or I get "No response" (CD-Burner), or "Windows cannot read from this disk. The disk might be corrupted, or it could be using a format that is not compatible with Windows" (CD Rom). Can anyone clue me in as to what I could to resolve the situation?
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#2
gerryf

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try removing the drives in device manager and rebooting---windows will reinstall the hardware on reboot.

Does the bahavior change
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#3
mtsf45

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I tried your suggestion and checked all three drives, and I still get the same responses/error messages.
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#4
gerryf

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i'm just going to take yet another leap off the cliff here--start > add/remove control panel applet, check the SHOW UPDATES button

is update kb908531 there?

If so, remove it....reboot...does drive function restore?
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#5
mtsf45

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Nope...it's not there. Only one there is KB886903, and SP2. :whistling:
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#6
gerryf

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Please run hijackthis (see link in my signature), then save a log and AS A TEXT FILE (FILE > SAVE AS) then ATTACH IT (do not post) to your next post.

We do not like to post hijackthis logs in sections other than the malware forum as we do not want to encourage people to post malware issues in this forum.

I am not looking for malware. I am looking for what programs or combinations of programs might cause this behavior. If I notice any malware, I will redirect you to the malware forum.

If you post a hijackthis log in this forum, several trusted techs will come to your house and eat all of your Ritz crackers, Cheeze Doodal and any sweet pickles you have in your fridge. We will also put our feet up on all of your coffee tables. This is no joke. We'll do it. It's not pretty.
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#7
mtsf45

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I already replied and attached the log as per your instructions, but it doesn't appear that it was ever posted so here it is again. Thanks in advance for your assistance.

Attached Files


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