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Canon Multipass F30 does not start


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#1
charleshx

charleshx

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F30 is connected to PC (Dell Dimension 8200) via rear USB 2.0 port.
F30 is working well to scan, copy but has problem to start printing.
WindowsXP Home Control Panel - Printers and Faxes - the printer status is "off line" , right clicking on icon and "Use Printer Online" gives error message: "operation could not be completed". Still the printer is nor "ready"

The only way I can start it up, if I right click on this printer icon, click on Properties, click on Port Tab and select another port, "Apply" button, then reselect the USB port and "Apply" again, then [OK]
At this point the printer Status is still "off line", but then right click again on the icon and click on "Use Printer online" This time it accepts it.
The printer is still not ready. Then I have to click back and forth to another printer and the F30, finally the F30 goes into "Ready" mode and I can use it to print.
Is there a simple, regular way to start up the F30 to print?
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#2
Jack123

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01 – charleshx – [Canon Multipass F30 Printer Issue]
18th April 2006

charleshx –Welcome to [Geeks to Go] –

Is this a newly installed printer or was printer installed previously and this is a new problem?

1st thing – Need to check Device Manager to see if Printer shows installed or not

Open [Device Manager] - & look for Printer Support in USB Section and see if your printer is listed anywhere
1- Right Click on [My Computer]
2- Click on [Properties]
3- Click on [General Tab] Tab – Record & Post back Operating System & Service Pack Installed –
4- Click on [Hardware] Tab
5- Click on [Device Manager] Tab
6- Expand all USB Folders – Click on [+] Box
7- Browse thru Devices – See if you see any [Unknown and/or Problem Devices]
8- Any Printer Installed or USB Printer Support entry?

Usually Updated drivers may be required – The normal Printer Installation Procedure is

1- Do not have Printer Connected to PC
2- Install Appliction Software & Drivers
3- Shut down PC
4- Connect Printer to PC & turn Printer [ON]
5- Restart PC & let PnP find new Hardware to install Printer

Next browse thru the links below for assistance

Post back your results – and if you still need help – We will be glad to assist you further – The important item is to have all software installed 1st before connecting printer – The drivers must be installed 1st before connecting the printer -

Printer Window XP Home compatibility
http://consumer.usa....38&modelid=6630


Troubleshooting
http://consumer.usa....odelid=6630#faq


Canon F30 Printer Support
http://consumer.usa....38&modelid=6630

Driver Update
http://alpha03u.c-ws...let?SV=WWUCA900

Printer specs
http://consumer.usa....38&modelid=6630
Jack123
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#3
charleshx

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Thank you Jack123

I downloaded the MultipassF30 ver.40xUpdate and it seems to correct the problem :whistling: I hope it will stay.

I will keep your list of advises and the links, just in case...

Thanks again.
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#4
Jack123

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02 – Chez101 – [Strange Tur4n On Problem]
18th April 2006

That is good – Glad to have directed you correctly – We will be here if other problems arise -

It is always good practice – to visit the Manufacturer’s website for current info & updates – The packaged material & CD – is easily outdated in today’s technology. You have to get your product out on the market ASAP with today’s Financial Markets.

Jack123
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