[colsasice_79]

Hi, I have had an issue with my laptop for a while and have no idea what is going on. There are too many programs running on startup, about 55 and it takes forever to loadup. On top of that, the dound is really really bad. I have to shut down all non essential processes to play musi and even then the quality is very bad, extremely distorted. I have run virus checks and Ad-Adware SE Personal but apparently i have nothing. So what is going on? these are my results from Hijackthis. I would be grateful for any assistance.

I am a relative beginner with all this so excuse me if some of this sounds a bit silly.

Logfile of HijackThis v1.99.1
Scan saved at 12:42:18, on 23/04/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\ezSP_Px.exe
C:\WINDOWS\MXOALDR.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
D:\Old HDD D\Program Files\Awasu\awasu.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\WinAce\WinAce.exe
C:\Program Files\WinAce\WinAce.exe
C:\DOCUME~1\CHRIST~1\LOCALS~1\Temp\~AceTemp\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.guardian.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Hcontrol] C:\WINDOWS\Hcontrol.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [NI.UWFX6_0001_N69M0603] "C:\Documents and Settings\Christian\Local Settings\Temporary Internet Files\Content.IE5\U7QNQ92R\WinFixer2006FreeInstall[1].exe" -nag
O4 - HKLM\..\Run: [MXOBG] C:\WINDOWS\MXOALDR.EXE
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [XoftSpy] C:\Program Files\XoftSpy\XoftSpy.exe -s
O4 - HKLM\..\Run: [iTunesHelper] "D:\Old HDD D\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe
O4 - HKLM\..\Run: [RetroExpress] C:\PROGRA~1\Dantz\RETROS~1\RetroExpress.exe /h
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [CaISSDT] "C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - HKCU\..\Run: [Awasu] D:\Old HDD D\Program Files\Awasu\awasu.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: BitTorrent.lnk = C:\Program Files\BitTorrent\bittorrent.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Add to Awasu workpad - C:\DOCUME~1\CHRIST~1\LOCALS~1\Temp\awasu112
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open in Awasu - C:\DOCUME~1\CHRIST~1\LOCALS~1\Temp\awasu113
O8 - Extra context menu item: Open in default browser - C:\DOCUME~1\CHRIST~1\LOCALS~1\Temp\awasu114
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Subscribe in A&wasu - C:\DOCUME~1\CHRIST~1\LOCALS~1\Temp\awasu115
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abac...abasetup161.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Retrospect Express HD Restore Helper (RetroExp Helper) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\rthlpsvc.exe
O23 - Service: Retrospect Express HD Launcher (RetroExpLauncher) - Dantz Development Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe

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How many anti virus programmes are installed

[Retired Tech]

How many anti virus programmes are installed

[colsasice_79]

I have EZ anti virus software installed. I also have the ewido anti-malware. Ad-aware SE, Spybot Search and Windows Defender. I used to have Norton Anti Virus, but that ran out and so switch to this after using AVG for the trail period.

ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 18:45:03, 23/04/2006
+ Report-Checksum: C5D3A485

+ Scan result:

C:\Documents and Settings\Christian\Cookies\[email protected][2].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\[email protected][2].txt -> TrackingCookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\[email protected][2].txt -> TrackingCookie.Clickhype : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\[email protected][2].txt -> TrackingCookie.Euroclick : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\[email protected][2].txt -> TrackingCookie.Specificclick : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\[email protected][1].txt -> TrackingCookie.Revenue : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\christian@burstnet[1].txt -> TrackingCookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\christian@com[1].txt -> TrackingCookie.Com : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\[email protected][2].txt -> TrackingCookie.Overture : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\[email protected][1].txt -> TrackingCookie.Masterstats : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\christian@komtrack[2].txt -> TrackingCookie.Komtrack : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\christian@paypopup[1].txt -> TrackingCookie.Paypopup : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\[email protected][1].txt -> TrackingCookie.Adjuggler : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\[email protected][1].txt -> TrackingCookie.Reliablestats : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\christian@tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\[email protected][1].txt -> TrackingCookie.Com : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\[email protected][2].txt -> TrackingCookie.Clickzs : Cleaned with backup
C:\Documents and Settings\Christian\Cookies\christian@webstat[2].txt -> TrackingCookie.Web-stat : Cleaned with backup


::Report End

[Retired Tech]

Please go here:

Malware Removal Guide

You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, ask for advice in the Malware Forum

[colsasice_79]

Will do. Thanks.

[gsuz]

Hi ... in answer to your post.

For start up apps. go to run>type msconfig>start up ... or a good little freeware tool is Start Up Inspector for Windows - when online it will click consult and it'll tell you what is what and whether you need or not ..... more info on start up apps. available at sysinfo.org.

For services go to run>type services.msc and double click service to disable/stop etc. Good info about these and profile templates available at Tweakhound.com.