I am posting this from my computer at work because my home PC is fried! I don't know what is going on. I keep getting this "Dr. Watson postmortem debugger" message when i first turn on my computer stating that windows explorer has experienced a problem and needs to close. Then the computer freezes and I cannot even click on anything. Sometimes it allows me to click on an icon, but then the dreaded Dr. watson message pops up again. i tried to go into the system restore function of windows XP, but it does not even let me click on that. The little windows icon associated with those functions don't even show. it is as though it can't run anything related to windows.
I tried using my system recovery CD from the manufacturer (its a Sony VAIO), but that did not work either. The only thing that works properly is when I press CTRL+ALT+DELETE. But then I have no idea what to do from there.
I am not an experienced user, but I need help. I have looked at previous "resolved" forums posted by other users regarding this subject, but it looks very complicated and, to be honest I can't even click on anything in my computer, much less download prigrams and run files.
Can anyone please help me..........I am desperate!