[Retired Tech]

Use add and remove to uninstall winzip

Items underlined in blue are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

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when i went to remove winzip it said it may have already been uninstalled.should i just go ahead and follow the latest instructions or start over w/ winzip?

[maradei]

when i went to remove winzip it said it may have already been uninstalled.should i just go ahead and follow the latest instructions or start over w/ winzip?

[Retired Tech]

Run through post 31

It was only the mapi32 file you moved to the system32 folder?

[maradei]

THAT would involve using winzip right/I uninstalled it.Can you please help me start from scratch here with somemore idiot proff directions??I REALLY APPRECIATE THE HELP .

[Retired Tech]

Where is the mapi32 file you unzipped

[maradei]

sorry i dont know i really am a novice here and almost 2 days have passed.

[Retired Tech]

Did you run through post 31?

[maradei]

ok then do i do the whole winzip thing again? cause i think you had me uninstall it.

[Retired Tech]

Click start then search, include hidden and system files, look for mapi32

[maradei]

did not find mapi32.did find and delete/uninstall kb908531.I will be availableand in front of my computer now untill we finish.please advise

[Retired Tech]

If you didn't find mapi32 then you need to retrace the steps to download it

When you have that, it needs to be moved to the system32 folder

[maradei]

ok its on my desktop when I open it it sez:open with what do i do to get moved to the syst 32 folder?

[maradei]

hello have you given up on me???

[Retired Tech]

You don't need to open it, you need to move it, left click it so it highlights then use the move this file option on the left

[attachment=8266:attachment]

[maradei]

ok it said folder already contains file.So I rebooted.still asking for setup info and product key when i launch from desktop.