I have a Sony desktop computer operating system windows xp with service pack 2 almost 3 yrs old. I have 2 seperate drives Cd-rom drive and Dvd drive. I heard a strange noise coming from the tower. As i turn to look my dvd drive flew open on its own there was no cd inside I closed the drive. My cd-rom drive did have a music cd I tried to open the cd-rom to remove the cd inside without success. It's stuck. I tried a paper clip on shut down of the computer as well as the computer being on. Both without success. I went to My computer and clicked once on the cd drive to highlight and right click to eject and without success again. I then close the computer down and re-open and tried to push the button again no difference. I went back to My computer and the drive seem to dissapear everything is there but the cd-rom drive. Close down the computer again rebooted and the drive isn't there and still unable to open the cd rom drive. Any suggestions?