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WinXP Laptop error - Repeating and Unstoppable


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#1
musashi wins!

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Hello everyone, perhaps someone has some advice...

I'm running a Compaq Presario R3000 laptop with windows xp home edition. I bought this machine used from a co-worker who couldn't figure out the same problem that I can't solve.

I often (40% or so) get a blue screen crash in any session. The error always reads "PAGE_FAULT_IN_NONPAGED_AREA" and often (but not always) references the file "win32x.sys". Once I've had one error, the computer is likely to have several more the same day of use.

I've done a clean install of windows, I've run a chkdsk, I've updated every driver, the bios, made sure everything is up to date on the system. I've thought, maybe heat? But the fan seems to be running and the machine will crash when cold too.

It's maddening and I'm not sure what else to do. Any help would be deeply appreciated.
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#2
Retired Tech

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Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

This will take an hour or so before it gets to the desktop.

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

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#3
musashi wins!

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It's crashed twice attempting to finish the Windows File Protection scan. No screen, excessive heat from the right heat sink. I'm starting to think the fan has issues during certain activities.

Any sort of manual fan control for this computer?
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#4
Retired Tech

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Download and install Everest Home Edition

Run the programme, click + next to computer then sensor

Look on right for temperatures

Run it while you run sfc /scannow

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