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Trojan warning


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#1
blaise78

blaise78

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Hi,
I've recently got a new laptop and have only been using it for a couple of days and I've already got my first Trojan. With the laptop came a free 90 day membership to the McAfee security centre, so I went ahead and subscribed to it. I don't have any firewall or adware protective programmes up and running yet. The McAfee alert telling me I had a Trojan gave me the option to clean, quarantine, or delete the virus, but when I tried, it wouldn't let me do any, saying that it was not possible because of how the virus is written. Eventually I had to cancel it, so I presume the laptop's still infected.
I've had a lot of problems in the past with my old laptop and was adamant that - due to how expesive it cost, at least - I was going to keep on top of it all this time. Could anyone tell me where I can get free and reliable firewall and adware programmes that are likely to protect me? And also, how can I get rid of this Trojan?!?

Thanks in advance, any advice would be much appreciated :whistling:
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#2
Retired Tech

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Please go here:

Malware Removal Guide


You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, ask for advice in the Malware Forum

They will also advise you about a firewall and anti virus programmes
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