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problem with resolutions higher than 800X600


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#1
yafuetodo

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hello:

i wanna use a screen resolution higher than 800X600 on my toshiba satellite 1715xcds, but every time i try a higher number (1024X768 and upwards) i get the same problem. the resolution is changed accordingly, but the image size of the desktop is bigger than the actual physical size of the screen, such that if i need to view something beyond the scope of the physical screen i have to scroll with the mouse and have the image scroll over... hopefully i am making sense...

i have tried changing the color quality from 16 to 24 to 32 bit to see if that fixes the problem, but it doesn't...

please help! i don't wanna get stuck with 800x600 resolution!!!

-jorge
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#2
Retired Tech

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Re-install the video card drivers
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#3
yafuetodo

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how does one reinstall the video card drivers?
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#4
Retired Tech

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Have you got a software CD for the video card
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#5
yafuetodo

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not really... this laptop is a hand me down from someone else... i don't have the cd's it came with, if that's what you are asking...
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#6
Retired Tech

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Download and install Everest Home Edition

Run the programme, click + next to computer then summary

Look on right for display / video adapter

Look at the manufacturer’s site for the suitable drivers for your Operating System


If you are unable to find them, please post the make and model here before you download anything

Please set a system restore point before you install anything
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#7
yafuetodo

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tune up utilities says that my video card is ati rage mobility p/m agp 2x (a21/2)... i find many different drivers for ati rage mobility on the net, don't know which one applies...

thank you for your help...

-jorge
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#8
Retired Tech

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Did it have windows 2000 when you got it?
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#9
yafuetodo

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no, it has win xp on it...
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#10
Retired Tech

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Toshiba only mention 2000 and also a different video card
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#11
yafuetodo

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so, is there no solution to my problem...?
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#12
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Contact the nearest Toshiba office, ask which driver is required
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