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Internet disconnects, then reconnects...


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#1
Teluda

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This happened about 6 months ago, and mysteriously starting working again, now its happening again. The internet randomly disconnects usually every 4 minutes, then after 1 minute of being disconnected, reconnects. I use a Zoom wireless router and a belkin wireless modem - help please :whistling: Thanks.
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#2
jmoney3457

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hi tel r u using any firewalls?
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#3
Teluda

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Yup, and AVG free virus.
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#4
jmoney3457

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Yup, and AVG free virus.

hmm & r u getting like an error message or a message from AVG or your firewall saying its blocked a connection or any sort like that?
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#5
Teluda

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Nope, AVG is all good, btw every day it starts to do it at 4.30pm every day, so wierd.
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#6
gerryf

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Does this occur if you move your computer closer to the wireless basestation? Farther away?
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#7
Teluda

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Nope. I ran a cable from the telephone socket into the main pc, and I made a network and a wireless connection from there, that worked pretty much okay. It has to be something with the router I think?
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#8
Teluda

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I forgot to add, this problem occurs on all the pc's and laptops in this house.
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#9
gerryf

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If it is occuring on all pcs in the house, I suspect a failing dsl/cable modem

You should be able to get your ISP to log into your cable modem remotely and check its logs after talking to tech support
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#10
Teluda

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Okay, thanks a lot guys-I'll let you know the outcome :whistling:
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