cleanmgr.exe taking a long time to calculate
Posted 11 May 2006 - 05:53 PM
Posted 11 May 2006 - 07:43 PM
No, this is not normal. Cancel out and try it again. It shouldn't take over 2 minutes to claculate the space...I'd give it 5 just in case there is some circumstance slowing it down.
If it fails to complete the analytical stage, close it out again. Then click Start then Run...type cmd and click "Ok". In the command window, type chkdsk /r (Note the space) and press "Enter"...it will tell you the drive is in use and ask if you want to schedule the check to run on the next restart, type Y and press "Enter". This will run on boot-up so restart will take a while...be patient.
Let us know how this goes.
Posted 11 May 2006 - 10:56 PM
I did those things. Chkdsk went through it's five stages without any problems. I logged on, at which point AntiVir alerted me to a Trojan. I deleted it through AntiVir, then ran cleanmgr again, but it still isn't working. Also, when I cancel Chkdsk, it continues to run in the background and I have to shut it off through the task manager to try it again.
Posted 11 May 2006 - 11:04 PM
Please go to the Malware Forum and follow the instructions.
That will give you several steps that will help you clean up 70 percent of all problems by yourself...then post a hijackthis log in THAT forum. Be patient, the Malware Forum is a very busy place and a two or three day wait is not unusual. DO NOT REPLY TO OR BUMP YOUR OWN LOG. If it shows a reply it may be overlooked as one that is being worked on.
If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
Posted 12 May 2006 - 01:22 AM
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