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Rundll32.exe [resolved]

Started by calwest213 , Mar 07 2005 07:28 AM

This topic is locked

#16
Guest_thatman_*

Posted 11 March 2005 - 10:18 AM

Guest

Hi

This is a old version file:c:\windows\system32\ua_lsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll

Do you play games on line.

Here's what we know, and here's what's worked for every person that I've sat down with and CONFIRMED they did right. Xfire used to use a file called ua_lsp.dll. It existed in your system32 directory, and was used to figure out the server info, etc, of the game you were currently playing in. Aside from the conflict with early versions of McAfee (before v5) and faulty CSLSP.dll files, we had wiped out the problem of no internet connectivity.

#17
calwest213

Posted 11 March 2005 - 01:09 PM

Member

Topic Starter
Member
16 posts

Hi

This is a old version file:c:\windows\system32\ua_lsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll

Do you play games on line.

Here's what we know, and here's what's worked for every person that I've sat down with and CONFIRMED they did right. Xfire used to use a file called ua_lsp.dll. It existed in your system32 directory, and was used to figure out the server info, etc, of the game you were currently playing in. Aside from the conflict with early versions of McAfee (before v5) and faulty CSLSP.dll files, we had wiped out the problem of no internet connectivity.

I don't play on-line games, and I'm not sure how your post relates to my RUNDLL32.EXE problem. Sorry, but I'm not getting it. :tazz:

#18
Michelle

Posted 11 March 2005 - 01:36 PM

Malware Removal Goddess

Retired Staff
8,928 posts

You have this file on your computer: ua_lsp.dll

This is an old file for Xfire. Hmmm, hopefully thatman will know what to do with this!

#19
Guest_thatman_*

Posted 11 March 2005 - 02:28 PM

Guest

Hi

Have you install any games to your laptop.

Rundll32.exe is a process which executes DLL's an places their libraries into the memory, so they can be used more efficiently by applications.This program is important for the stable and secure running of your computer and should not be terminated.

The only way to get the 010 item is installed by game or downloading a game.

O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe

Now do you get it

Kc :tazz:

#20
calwest213

Posted 11 March 2005 - 03:20 PM

Member

Topic Starter
Member
16 posts

Hi

Have you install any games to your laptop.

Rundll32.exe is a process which executes DLL's an places their libraries into the memory, so they can be used more efficiently by applications.This program is important for the stable and secure running of your computer and should not be terminated.

The only way to get the 010 item is installed by game or downloading a game.

O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll Rundll32.exe

N ow do you get it

Kc

Ok, now it makes a little more sense. I did try to install a game several months ago, but the game was not compatible with my system. I uninstalled it, but perhaps installing that game was the culprit?? BTW, the game was Far Cry.

So to solve my problem, I should install the most recent version of XFire? Or is it possible to delete the unwanted file (ua_lsp.dll)?

Thanks for your help AND your patience. :thumbsup:

#21
Guest_thatman_*

Posted 12 March 2005 - 01:34 AM

Guest

Hi calwest213

You may wish to print out a copy of these instructions to follow while you complete this procedure.

Be sure you're able to view hidden files,

Download Winsock XP fix 1.2 can be found at freeware sites, as well as http://www.spychecke...nsockxpfix.html

Download lspfix.exe from http://www.spyware91...oads/LSPFix.exe. Launch the application, and click the "I know what I'm doing" checkbox.
And move all instances of ua_lsp.dll to the remove pane(left hand) and click finish.

O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll

Reboot your PC.

Now test your internet connection

You will only need the item below if you lose your internet connection
Now… there is more than one way to repair this issue. In the Knowledge Base on the Microsoft website, there are two articles, 811259 and 299257 that will give you instructions to remove the proper Registry entries to cause Winsock and the IP stack to reload, and also command line NetShell instructions to reset Winsock.

Or, there is a freeware application called WinSock XP Fix 1.2 that will create a backup of your registry and then repair any Registry entries that may have been affected by the adware removal tools. This does NOT remove the stack and force you to reload Winsock, which is what the Microsoft solution above does.

Winsock XP fix 1.2 can be found at freeware sites, as well as http://www.spychecke...nsockxpfix.html

Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log in this same topic, and we'll remove what's left.

Kc :tazz:

#22
calwest213

Posted 12 March 2005 - 07:50 AM

Member

Topic Starter
Member
16 posts

Hi calwest213

You may wish to print out a copy of these instructions to follow while you complete this procedure.

Be sure you're able to view hidden files,

Download Winsock XP fix 1.2 can be found at freeware sites, as well as http://www.spychecke...nsockxpfix.html

Download lspfix.exe from http://www.spyware91...oads/LSPFix.exe. Launch the application, and click the "I know what I'm doing" checkbox.
And move all instances of ua_lsp.dll to the remove pane(left hand) and click finish.

O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll

Reboot your PC.

Now test your internet connection

You will only need the item below if you lose your internet connection
Now… there is more than one way to repair this issue. In the Knowledge Base on the Microsoft website, there are two articles, 811259 and 299257 that will give you instructions to remove the proper Registry entries to cause Winsock and the IP stack to reload, and also command line NetShell instructions to reset Winsock.

Or, there is a freeware application called WinSock XP Fix 1.2 that will create a backup of your registry and then repair any Registry entries that may have been affected by the adware removal tools. This does NOT remove the stack and force you to reload Winsock, which is what the Microsoft solution above does.

Winsock XP fix 1.2 can be found at freeware sites, as well as http://www.spychecke...nsockxpfix.html

Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log in this same topic, and we'll remove what's left.

Kc

I ran lspfix.exe and everything seemed to work fine. And my internet connection still workded (whew!).

FYI: I'm not sure if this is important or not, but when I ran the lspfix.exe, the four items that it listed were as follows. I removed ua_lsp.dll.

ITEM
ua_lsp.dll [ (Protocol handler) ]
winrnr.dll [ NTDS ]
mswsock.dll [ Tcpip ]
rsvpsp.dll [ (Protocol handler) ]

Here is my new hijack log:

Logfile of HijackThis v1.99.1
Scan saved at 5:40:35 AM, on 3/12/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Doug Needham\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ndcdata.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [UC_Start] C:\IBMTools\Updater\ucstartup.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKLM\..\Run: [UpdateManager] "c:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PDF Converter Registry Controller] "C:\Program Files\ScanSoft\PDF Converter 2.0 Professional\PDFConv\\RegistryController.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HPLJ Config] C:\Program Files\Hewlett-Packard\hp LaserJet 3015_3020_3030_3380\SetConfig.exe -c Direct -p LPT1: -pn "" -n 1 -l 1033 -sl 120000
O4 - HKLM\..\Run: [QCTray] C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open PDF in Word (PDF Converter 2.0) - res://C:\Program Files\ScanSoft\PDF Converter 2.0 Professional\PDFConv\IEShellExt.dll /100
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O11 - Options group: [JAVA_IBM] Java (IBM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-bet...all/xscan60.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\hpzipm12.exe
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

#23
Guest_thatman_*

Posted 12 March 2005 - 08:43 AM

Guest

Hi calwest213

Hve done a search on the info from you log

ITEM
ua_lsp.dll [ (Protocol handler) ]
winrnr.dll [ NTDS ]
mswsock.dll [ Tcpip ]
rsvpsp.dll [ (Protocol handler) ]

Xfire
... winrnr.dll | NTDS newdotnet6_38.dll | New.net Name Space Provider ...
winrnr.dll NTDS CSLSP.DLL (Protocol handler) rsvpsp.dll " ...

Check this link here http://www.iamnotage...net6_38.dll.php

Please check your system for Newdotnet go to Add Remove Program File's

and uninstall newdotnet if you find it Please post back

Kc :tazz:

#24
calwest213

Posted 12 March 2005 - 12:35 PM

Member

Topic Starter
Member
16 posts

Hi calwest213

Hve done a search on the info from you log

ITEM
ua_lsp.dll [ (Protocol handler) ]
winrnr.dll [ NTDS ]
mswsock.dll [ Tcpip ]
rsvpsp.dll [ (Protocol handler) ]

Xfire
... winrnr.dll | NTDS newdotnet6_38.dll | New.net Name Space Provider ...
winrnr.dll NTDS CSLSP.DLL (Protocol handler) rsvpsp.dll " ...

Check this link here http://www.iamnotage...net6_38.dll.php

Please check your system for Newdotnet go to Add Remove Program File's

and uninstall newdotnet if you find it Please post back

Kc

Under Add/Remove Programs, I did not find Newdotnet. I went to the link you suggested. Should I follow their uninstall instructions at the following link?

http://www.iamnotage...om/a/400-p1.php

If so, I'm not sure what the following refers to or what I should do:

Destroy Autorun:
Delete the following keys
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\new.net startup

I also ran MSCONFIG, but none of the following files were present.

"Make sure you click start --> Run and type in msconfig. Then select the startup tab. Any references to the processes below should be deleted"

End Processes (may or may not exist):
ndnuninstall4_50.exe
ndnuninstall5_20.exe
ndnuninstall5_40.exe
ndnuninstall5_48.exe
uninstall3_88.exe
uninstall4_50.exe
uninstall4_80.exe
uninstall5_48.exe
uninstall5_20.exe
wcmdmgr.exe

On a separate note, when I ran Add/Remove Programs, XFire was present. Does it make sense to delete it if there are no games installed on this computer?

Thanks again for all your help.

#25
Guest_thatman_*

Posted 12 March 2005 - 01:30 PM

Guest

Hi calwest213

Yes uninstall that program xfire

We will leave it for a few days post back if you have any problems

All the best

Kc :tazz:

#26
calwest213

Posted 17 March 2005 - 09:22 AM

Member

Topic Starter
Member
16 posts

Hi calwest213

Yes uninstall that program xfire

We will leave it for a few days post back if you have any problems

All the best

Kc

I am still getting the RUNDLL32.EXE problem sporadically. I'm not sure what triggers it.

Here's my HijackThis log. Any suggestions for the next step???

Logfile of HijackThis v1.99.1
Scan saved at 7:20:16 AM, on 3/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Doug Needham\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ndcdata.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapp...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapp...//www.yahoo.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [UC_Start] C:\IBMTools\Updater\ucstartup.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PDF Converter Registry Controller] "C:\Program Files\ScanSoft\PDF Converter 2.0 Professional\PDFConv\\RegistryController.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HPLJ Config] C:\Program Files\Hewlett-Packard\hp LaserJet 3015_3020_3030_3380\SetConfig.exe -c Direct -p LPT1: -pn "" -n 1 -l 1033 -sl 120000
O4 - HKLM\..\Run: [QCTray] C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open PDF in Word (PDF Converter 2.0) - res://C:\Program Files\ScanSoft\PDF Converter 2.0 Professional\PDFConv\IEShellExt.dll /100
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O11 - Options group: [JAVA_IBM] Java (IBM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-bet...all/xscan60.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\hpzipm12.exe
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

#27
Guest_thatman_*

Posted 17 March 2005 - 10:31 AM

Guest

Hi calwest213

Welcome to geekstogo

Please read through the instructions before you start (you may want to print this out).The following items are malware and must be fixed
[LIST]The following explains how to remove items from your computer that are malware. These must be fixed now!

You are running HijackThis from the Desktop; please create a new folder C:HJT and move HijackThis.exe into the new folder

Close all programs leaving only HijackThis running. Place a check against each of the following, making sure you get them all and not any others by mistake:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapp...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapp...//www.yahoo.com

Click on Fix Checked when finished and exit HijackThis.

Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm
http://housecall.tre.../start_corp.asp

Please post the logs From both virus scans and HJT.log we will need them to remove previous infections that have left files on your system.

Kc :tazz:

#28
calwest213

Posted 17 March 2005 - 08:03 PM

Member

Topic Starter
Member
16 posts

Hi calwest213

Welcome to geekstogo

Please read through the instructions before you start (you may want to print this out).The following items are malware and must be fixed
[LIST]The following explains how to remove items from your computer that are malware. These must be fixed now!

You are running HijackThis from the Desktop; please create a new folder C:HJT and move HijackThis.exe into the new folder

Close all programs leaving only HijackThis running. Place a check against each of the following, making sure you get them all and not any others by mistake:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapp...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapp...//www.yahoo.com

Click on Fix Checked when finished and exit HijackThis.

Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm
http://housecall.tre.../start_corp.asp

Please post the logs From both virus scans and HJT.log we will need them to remove previous infections that have left files on your system.

Kc

Ok, I deleted the two items above and ran both virus scans. Pandora detected a few problems and I've copied their results below. Housecall did not detect anything, therefore there was no log to report. Here's the HJT log and Pandora's report.

Logfile of HijackThis v1.99.1
Scan saved at 5:55:27 PM, on 3/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\ibmpmsvc.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\QCONSVC.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ndcdata.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [UC_Start] C:\IBMTools\Updater\ucstartup.exe
O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [QCWLICON] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PDF Converter Registry Controller] "C:\Program Files\ScanSoft\PDF Converter 2.0 Professional\PDFConv\\RegistryController.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HPLJ Config] C:\Program Files\Hewlett-Packard\hp LaserJet 3015_3020_3030_3380\SetConfig.exe -c Direct -p LPT1: -pn "" -n 1 -l 1033 -sl 120000
O4 - HKLM\..\Run: [QCTray] C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open PDF in Word (PDF Converter 2.0) - res://C:\Program Files\ScanSoft\PDF Converter 2.0 Professional\PDFConv\IEShellExt.dll /100
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O11 - Options group: [JAVA_IBM] Java (IBM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-bet...all/xscan60.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\hpzipm12.exe
O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

PANDORA

Incident Status Location

Virus:W32/Mydoom.AO.worm Disinfected Personal Folders\Deleted Items\Returned mail: Data format error\Message.exe
Possible Virus. No disinfected C:\IBMTOOLS\APPS\RRPC\RRPC\superinstall.EXE[OVERINSTALL.EXE][PCRECSA.EXE]
Possible Virus. No disinfected C:\IBMTOOLS\APPS\RRPC\RRPC\superinstall.EXE[IGWSE2SAS2.1WM2.1.EXE][PCRECSA.EXE]
Possible Virus. No disinfected C:\IBMWORK\3GHXQJA_\RRPC\superinstall.EXE[OVERINSTALL.EXE][PCRECSA.EXE]
Possible Virus. No disinfected C:\IBMWORK\3GHXQJA_\RRPC\superinstall.EXE[IGWSE2SAS2.1WM2.1.EXE][PCRECSA.EXE]

Question: should it make any difference that I'm running Mozilla Firefox rather than MS Explorer?

Thanks

Doug

#29
Guest_thatman_*

Posted 18 March 2005 - 04:28 AM

Guest

Hi calwest213

We need to check the properties off each file:

Possible Virus. No disinfected C:\IBMTOOLS\APPS\RRPC\RRPC\superinstall.EXE[OVERINSTALL.EXE][PCRECSA.EXE]

Possible Virus. No disinfected C:\IBMTOOLS\APPS\RRPC\RRPC\superinstall.EXE[IGWSE2SAS2.1WM2.1.EXE][PCRECSA.EXE]

Possible Virus. No disinfected C:\IBMWORK\3GHXQJA_\RRPC\superinstall.EXE[OVERINSTALL.EXE][PCRECSA.EXE]

Possible Virus. No disinfected C:\IBMWORK\3GHXQJA_\RRPC\superinstall.EXE[IGWSE2SAS2.1WM2.1.EXE][PCRECSA.EXE]

Do they belong to IBM or are they malware

Your HJT.log is clean, please post back with the information on the four items.

Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm scan with panda thanks
http://housecall.tre.../start_corp.asp

Please post the logs From both virus scans and HJT.log we will need them to remove previous infections that have left files on your system.

Kc :tazz:

#30
calwest213

Posted 18 March 2005 - 08:14 AM

Member

Topic Starter
Member
16 posts

Hi calwest213

We need to check the properties off each file:

Possible Virus. No disinfected C:\IBMTOOLS\APPS\RRPC\RRPC\superinstall.EXE[OVERINSTALL.EXE][PCRECSA.EXE]

Possible Virus. No disinfected C:\IBMTOOLS\APPS\RRPC\RRPC\superinstall.EXE[IGWSE2SAS2.1WM2.1.EXE][PCRECSA.EXE]

Possible Virus. No disinfected C:\IBMWORK\3GHXQJA_\RRPC\superinstall.EXE[OVERINSTALL.EXE][PCRECSA.EXE]

Possible Virus. No disinfected C:\IBMWORK\3GHXQJA_\RRPC\superinstall.EXE[IGWSE2SAS2.1WM2.1.EXE][PCRECSA.EXE]

Do they belong to IBM or are they malware

Your HJT.log is clean, please post back with the information on the four items.

Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm scan with panda thanks
http://housecall.tre.../start_corp.asp

Please post the logs From both virus scans and HJT.log we will need them to remove previous infections that have left files on your system.

Kc

For C:\IBMTOOLS\APPS\RRPC\RRPC\superinstall.EXE[OVERINSTALL.EXE][PCRECSA.EXE]

I right-clicked the superinstall.exe file and selected properties. Here are the results:

General Tab
Type of File: Application
Size on Disk: 30.6 MB
Created: 12/28/04
Modified: 8/29/03
Attributes: Neither Read-Only or Hidden are checked

Under Compatibility tab, none of the boxes are checked. Same with Summary tab.

What else can I do to check its properties? If I call IBM, do you think they'll know?

The date created is interesting. This was just about the exact time I tried to install a game that was incompatible with my computer.

In that same folder, the text file named PCREC (file type: Text) has the following in it:

TCOKey=2
ProductName=IBM Rapid Restore Ultra
GroupName=Access IBM
FormTitle=IBM Rapid Restore Ultra
SPE=MM
SP_PSA=0
SLK=SMB
PEminStor=20
PEmaxStor=40
ProductVersion=3.01.BuildNumber
ENABLE_GINA=1
DOSTITLE1=IBM Rapid Restore Ultra
SP_XFactor=524288000
HIGH_RELIABILITY=1
IO=1
F5key_msg=
AltGUI=1
MASTERSVC=IBM Rapid Restore Ultra Service
BackupSchedule=1400000 03 10 2003 1 20 00 0000000000 000000000000000
ThresholdCBackupCnt=7

The INSTALL file (type: Configuration File) includes the following in it:

[options]
ShowAgreement=0
UpgradeLicense=0
ForceOptions=0
ShowUninstall=0
ShowXicon=0

[links]
RRPC=pe\skin\rrpcgui.exe
Uninstall=0
EnableUSB=pe\skin\enableusb.exe
BuildMedia=1

[installdir]
1028=cht
1030=den
1031=ger
1033=eng
1034=spa
1035=fin
1036=frn
1040=ita
1041=jpn
1042=kor
1043=dut
1044=nor
1046=brz
1053=swe
2052=chs
2070=por
3082=spa
dflt=eng

[installexe]
auto=superinstall.exe
over=overinstall.exe
base=baseinstall.exe

For C:\IBMWORK\3GHXQJA_\RRPC\superinstall.EXE[OVERINSTALL.EXE][PCRECSA.EXE]

I right clicked superinstall.exe, and it was the same EXCEPT for the date created was August 29, 2003.