So we went to Symantec's website and obtained the list of the parts that we needed to delete in order to remove the 10.0 Corporate Ed. After removing it I was going to have him boot into safe mode with networking to reinstall the product, then scan for viruses (virii?) to see where the remaining four svchosts came from.
After attempting to boot into Safe Mode by tapping the appropriate F key, and failing, I had him go into msconfig and change to Safe Mode in the BOOT.INI tab. The computer successfully booted into safe mode...
..However his IBM Thinkpad using a finger scan as a "password" when booting into normal mode. This device does not boot when he restarts in Safe Mode, and he has no other Administrator password (or if he does, it is garbage because of a hiccup that occurred in his initial configuration process). I tried doing the F key bit in order to force the computer back into "normal mode", but to no avail. All options (Normal and otherwise) boot his computer into safe mode now.
How would I get his computer into normal mode? I just had an idea to see if we can procure an XP disk perhaps we can change the boot order and use that to boot from, however I don't know if that would prevent it from booting into safe mode, or if it would just use the disk to boot into safe mode again.