[Melissa W.]

When trying to use any Windows Explorer (explorer.exe) function, such as My Computer, Control Panel, etc., I get a Microsoft Internet Explorer error, "Your current security settings prohibit running ActiveX controls on this page. As a result, the page may not display correctly." Then no icons display.

Earlier today, I removed a trojan, tyavul.exe from this laptop. I don't know if that has any relevance to this issue.

I can run Internet Explorer, depending on where I try to go, though it's buggy. And when I go to Properties > Security, there is no information displayed (no zones listed), so I can't make any ActiveX adjustments there. I tried to reinstall IE6, but it said there was a more recent installation already on the machine. Also, the most likely fix I have found is a registry edit, that says to go to:

HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Internet Settings \ Zones \ 0

In the right-pane, double-click the value 1200 and set it's value to 0

1200 corresponds to Run ActiveX controls and plug-ins setting

Repeat the same in this registry key:

HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Windows \ CurrentVersion \ Internet Settings \ Zones \ 0

Close Registry Editor and restart Windows. Now, open Help and Support Center. The restrictions message should no longer be displayed. Note that some third-party security programs enable this restriction as a measure to protect the system from attacks.


HOWEVER, when I go to try to perform this edit, there is no "Zones" folder there.


Thank you for any help you can give me!

Edited by Melissa W., 15 May 2006 - 04:32 PM.