[wyho007]

Hello,

Having a spyware/adware but cannot be removed. Please see attachement for adaware scan result and below for hijackthis log. Both the task manager and reedit function is not avaialble. Even command prompt. It said, "another process is using this file" when I try to run that file.

Also, the other screen shots show authomatic pop up messages once my machine is rebooted (even without going into IE). Not sure if this is related to the spyware.I always have popup blocker on.

Since this problem, the download speed suffers. Now I can't logged on MSN but windows messenger OK though.

Please help as much as possible.

WYHO007



-----------------------------------------------------------------------------------------------




-------------------------------------------------------------------------------------------------------------
Logfile of HijackThis v1.99.1
Scan saved at 4:01:58 PM, on 5/17/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\winupdates\Keygen-Serial.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\DOCUME~1\Winnie\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [CJIMETIPSYNC] C:\Program Files\Common Files\Microsoft Shared\IME\IMTC65\CHANGJIE\CINTLCFG.EXE /CJIMETIPSync
O4 - HKLM\..\Run: [PHIMETIPSYNC] C:\Program Files\Common Files\Microsoft Shared\IME\IMTC65\PHONETIC\TINTLCFG.EXE /PHIMETIPSync
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [rmalt] C:\Program Files\winupdates\Keygen-Serial.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = %SystemRoot%\Installer\{AC76BA86-1033-0000-7760-000000000002}\SC_Acrobat.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: 匯出至 Microsoft Office Excel(&X) - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: °N|O﹐eRA - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://l00kl23.com/d...ex&ppd=4&tag=48
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

Edited by wyho007, 17 May 2006 - 03:33 AM.

[Advertisements]

You may want to print out these instructions or save it as a text document, and use them as a reference. If you have any questions regarding the fix, please ask us before proceeding. Please make sure that you follow this in the right order as I have listed.

=====================================

Download ATF Cleaner

• Save it to your Desktop.
• Do not run it yet. We will use this later.

Download Ewido Anti-Malware

• Install Ewido.
• When installing, under Additional Options, uncheck:
  • Install background guard
  • Install scan via context menu
• Launch Ewido.
• The program will now open the main screen.
• You will need to update ewido to the latest definition files
  • On the left hand side of the main screen click update.
  • Then click on the Start Update button.
• The update will start and a progress bar will show the updates being installed.
• After it has finished, close Ewido, we will use it later.
• If you are having problems with the updater, you can use this link to manually update ewido » Ewido manual updates.

=====================================

Download Brute Force Uninstaller to your desktop.

• Right click the file on your Desktop, and choose Extract All.
• Click Next.
• In the box to choose where to extract the files to:
• Click Browse.
• Click on the + sign next to My Computer
• Click on Local Disk (C:) or whatever your primary drive is.
• Click Make New Folder
• Type in BFU
• Click Next, and uncheck the Show Extracted Files box and then click Finish.

Right-click Here and choose "Save As" (or "Save Target As") in order to download Alcra Plus Remover.

• Save it in the same folder you made earlier (c:\BFU)

=====================================

Reboot into Safe Mode

• Restart your computer.
• Before the Windows logo appear, tap F8 repeatedly.
• A menu should appear, select Safe Mode from the menu using your arrow keys and then hit Enter on your keyboard.
• This will take a while than usual, so just wait.

=====================================

Run ATF Cleaner

• Double-click ATF-Cleaner.exe to run the program.
• Click Select All found at the bottom of the list.
• Click the Empty Selected button.

If you use Firefox browser, do this also:

• Click Firefox at the top and choose Select All from the list.
• Click the Empty Selected button.
• NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser, do this also:

• Click Opera at the top and choose Select All from the list.
• Click the Empty Selected button.
• NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

=====================================

Run Ewido

• Please close all Windows, Programs or Browsers.
• Open Ewido.
• Click on scanner at the left side, then click on Complete System Scan.
  • Please don't use the computer while scanning
  • If Ewido finds anything, it will pop up a notification. When it asks if you want to clean the first file, put a checkmark in the lower left corner of the box that says Perform action on all infections and put a checkmark in the box next to Create encrypted backup, then choose Clean and click Ok.
• Once the scan has completed, click the button located on the bottom of the screen named Save report.
• Save the report to your Desktop.
• Close Ewido.

=====================================

Run Brute Force Uninstaller

Go to Start » My Computer and navigate to the C:\BFU folder.

• Start the Brute Force Uninstaller by doubleclicking BFU.exe
• Beside the white box field, click the folder icon: : select alcanshorty.bfu
• Press Execute and let it do it’s job. (You ought to see a progress bar if you did this correctly.)
• Wait for the complete script execution box to pop up and press OK.
• Press exit to terminate the BFU program.

=====================================

Restart your computer

=====================================

In your next reply, please include these log(s):

• HijackThis log (new)
• Ewido

[Jag11]

You may want to print out these instructions or save it as a text document, and use them as a reference. If you have any questions regarding the fix, please ask us before proceeding. Please make sure that you follow this in the right order as I have listed.

=====================================

Download ATF Cleaner

• Save it to your Desktop.
• Do not run it yet. We will use this later.

Download Ewido Anti-Malware

• Install Ewido.
• When installing, under Additional Options, uncheck:
  • Install background guard
  • Install scan via context menu
• Launch Ewido.
• The program will now open the main screen.
• You will need to update ewido to the latest definition files
  • On the left hand side of the main screen click update.
  • Then click on the Start Update button.
• The update will start and a progress bar will show the updates being installed.
• After it has finished, close Ewido, we will use it later.
• If you are having problems with the updater, you can use this link to manually update ewido » Ewido manual updates.

=====================================

Download Brute Force Uninstaller to your desktop.

• Right click the file on your Desktop, and choose Extract All.
• Click Next.
• In the box to choose where to extract the files to:
• Click Browse.
• Click on the + sign next to My Computer
• Click on Local Disk (C:) or whatever your primary drive is.
• Click Make New Folder
• Type in BFU
• Click Next, and uncheck the Show Extracted Files box and then click Finish.

Right-click Here and choose "Save As" (or "Save Target As") in order to download Alcra Plus Remover.

• Save it in the same folder you made earlier (c:\BFU)

=====================================

Reboot into Safe Mode

• Restart your computer.
• Before the Windows logo appear, tap F8 repeatedly.
• A menu should appear, select Safe Mode from the menu using your arrow keys and then hit Enter on your keyboard.
• This will take a while than usual, so just wait.

=====================================

Run ATF Cleaner

• Double-click ATF-Cleaner.exe to run the program.
• Click Select All found at the bottom of the list.
• Click the Empty Selected button.

If you use Firefox browser, do this also:

• Click Firefox at the top and choose Select All from the list.
• Click the Empty Selected button.
• NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser, do this also:

• Click Opera at the top and choose Select All from the list.
• Click the Empty Selected button.
• NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

=====================================

Run Ewido

• Please close all Windows, Programs or Browsers.
• Open Ewido.
• Click on scanner at the left side, then click on Complete System Scan.
  • Please don't use the computer while scanning
  • If Ewido finds anything, it will pop up a notification. When it asks if you want to clean the first file, put a checkmark in the lower left corner of the box that says Perform action on all infections and put a checkmark in the box next to Create encrypted backup, then choose Clean and click Ok.
• Once the scan has completed, click the button located on the bottom of the screen named Save report.
• Save the report to your Desktop.
• Close Ewido.

=====================================

Run Brute Force Uninstaller

Go to Start » My Computer and navigate to the C:\BFU folder.

• Start the Brute Force Uninstaller by doubleclicking BFU.exe
• Beside the white box field, click the folder icon: : select alcanshorty.bfu
• Press Execute and let it do it’s job. (You ought to see a progress bar if you did this correctly.)
• Wait for the complete script execution box to pop up and press OK.
• Press exit to terminate the BFU program.

=====================================

Restart your computer

=====================================

In your next reply, please include these log(s):

• HijackThis log (new)
• Ewido

[wyho007]

Your recommended steps done. Blow are the new hijackthis and Ewideo log.


----------------------------------------------------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 10:12:37 AM, on 5/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Documents and Settings\Winnie\Desktop\HijackThis.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\TrojanHunter 4.5\THGuard.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\Adobe\Acrobat 7.0\Acrobat\acrobat_sl.exe
C:\WINDOWS\System32\svchost.exe

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [CJIMETIPSYNC] C:\Program Files\Common Files\Microsoft Shared\IME\IMTC65\CHANGJIE\CINTLCFG.EXE /CJIMETIPSync
O4 - HKLM\..\Run: [PHIMETIPSYNC] C:\Program Files\Common Files\Microsoft Shared\IME\IMTC65\PHONETIC\TINTLCFG.EXE /PHIMETIPSync
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.5\THGuard.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = %SystemRoot%\Installer\{AC76BA86-1033-0000-7760-000000000002}\SC_Acrobat.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: 匯出至 Microsoft Office Excel(&X) - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: °N|O﹐eRA - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://l00kl23.com/d...ex&ppd=4&tag=48
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe




-------------------------------------------------------------------------------------------------------------------



---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 10:08:39 AM, 5/18/2006
+ Report-Checksum: 41D5EF6D

+ Scan result:

C:\Program Files\Yahoo!\YPSR\Quarantine\ppq2.tmp -> TrackingCookie.Com : Cleaned with backup
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq3.tmp -> TrackingCookie.Qksrv : Cleaned with backup
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq4.tmp -> TrackingCookie.Tribalfusion : Cleaned with backup


::Report End

[Jag11]

Please open HijackThis, click Do a system scan only, and then place a checkmark beside each of these entries:

O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://l00kl23.com/d...ex&ppd=4&tag=48

After placing all the checkmarks, close all windows (except HJT), and then hit Fix Checked. When it finishes, exit HJT.

=====================================

Clear IE's Cookies and Cache

• Close all instances of Outlook Express and Internet Explorer.
• Go to Control Panel » Internet Options » General tab.
• Click the Delete Cookies.
• Next to it, Click the Delete Files button.
• When prompted, place a check in: Delete all offline content, click OK.

Clear Firefox' Cookies ( in case you also have the Firefox browser )

• Open Firefox.
• Click Tools » Options.
• Click the Privacy tab, then the Cookies tab.
• Click the Clear Cookies Now button.
• Then click OK to exit.

Clean Temporary Files

• Go to Start » Run » type: cleanmgr » OK.
• Choose (C:) and then click OK.
• Make sure these are the only ones that are checked :
  • Temporary Internet Files
  • Temporary Files
  • Recycle Bin
• Click OK to remove them.
• Click Yes to confirm the deletion.

=====================================

Run an online scan at Panda's ActiveScan

• Please go here and perform a full system scan. (use Internet Explorer)
• Once you are on the Panda site click the Scan your PC button.
• A new window will open...click the big Check Now button.
• Enter your Country.
• Enter your State/Province.
• Enter your Valid Email and click send.
• Select either Home User or Company.
• Click the big Scan Now button.
• If it wants to install an ActiveX component allow it.
• It will start downloading the files it requires for the scan.
• Click on Local Disks to start the scan.
• Once finished, click see report, then click Save report.

NOTE: Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.

=====================================

In your next reply, please include these log(s):

• HijackThis log (new)
• Panda

Edited by Jag11, 17 May 2006 - 09:13 PM.

[wyho007]

Please see new HijeckThis log and Panda report below.

The Task Manager came back but still having problems loading some web pages (returned as dead link)... seems like the router can't respond fast enough. FYI, I have port forwarded in router.

Thanks again.

WYHO007



===============================================================

Logfile of HijackThis v1.99.1
Scan saved at 11:48:45 AM, on 5/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\TrojanHunter 4.5\THGuard.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Winnie\Desktop\HijackThis.exe

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [CJIMETIPSYNC] C:\Program Files\Common Files\Microsoft Shared\IME\IMTC65\CHANGJIE\CINTLCFG.EXE /CJIMETIPSync
O4 - HKLM\..\Run: [PHIMETIPSYNC] C:\Program Files\Common Files\Microsoft Shared\IME\IMTC65\PHONETIC\TINTLCFG.EXE /PHIMETIPSync
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.5\THGuard.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = %SystemRoot%\Installer\{AC76BA86-1033-0000-7760-000000000002}\SC_Acrobat.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: 匯出至 Microsoft Office Excel(&X) - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: °N|O﹐eRA - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe




=================================================================


Incident Status Location

Adware:Adware/Gmter Not disinfected C:\Documents and Settings\Paddy\Local Settings\Temporary Internet Files\Content.IE5\9373UA0W\main[1].htm
Adware:Adware/Gmter Not disinfected C:\Documents and Settings\Paddy\Local Settings\Temporary Internet Files\Content.IE5\E6M9Y9I2\track[1].htm
Dialer:Dialer.FYG Not disinfected C:\Documents and Settings\Winnie\Desktop\backups\backup-20060518-112356-923.inf
Spyware:Cookie/bravenetA Not disinfected C:\Program Files\Yahoo!\YPSR\Quarantine\ppq1.tmp

[Jag11]

Great. Please delete these files manually -

C:\Documents and Settings\Paddy\Local Settings\Temporary Internet Files\Content.IE5\9373UA0W\main[1].htm
C:\Documents and Settings\Paddy\Local Settings\Temporary Internet Files\Content.IE5\E6M9Y9I2\track[1].htm

===

Then open Yahoo! AntiSpyware and clear it's Quarantine.

===

Other than that, I can see that your log is now clean. Are you still having any malware-related issues?

[wyho007]

Thanks a lot. Problems seem solved.


WYHO007

[Jag11]

Your log is now clean! If you still have any other problems/questions, just post them here.

Now that you're clean, please follow these simple steps in order to keep your computer clean and secure:

1.) Re-Hide System Files and Folders:

• Click Start
• Open My Computer
• Select the Tools menu and click Folder Options
• Select the View tab
• Deselect the Show hidden files and folders option
• Select the Hide protected operating system files option
• Click Yes to confirm
• Click OK

2.) Reset and Re-enable your System Restore

We need to do this to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)

• Click Start » Run » ( type: SYSDM.CPL ) » OK
• Click the System Restore tab.
• Check - Turn off System Restore.
• Click Apply.
• Uncheck - Turn off System Restore.
• Click OK.

You have now flushed your previous System Restore points, so we will make a new one again since your computer is already clean.

• Go to Start » All Programs » Accessories » System Tools, and select System Restore
• In the System Restore prompt, select: Create a restore point
• Click Next
• Give a description to the new Restore Point. (Something like: Clean PC)
• Click Create
• Then close the window

3.) How to Prevent Re-Infection

Please take your time reading on this list, it is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

• Windows Updates (a must!) - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this, open Internet Explorer, then and select Tools » Windows Update, and follow the online instructions from there.
• Spybot Search & Destroy - Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.
• AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
• SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
• SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place.
• IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
• Firewall (a must!) - It is definitely a must have. Two good free versions are Kerio and ZoneAlarm.
• Anti-Virus (a must!) - It is also a must have. Two good programs are Avast and AVG, they're both free.
  Note: You must only use 1 (one) AV because if you have 2 AVs, it will conflict with each other and will only make your system slow.

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein.

[Jag11]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.