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Help I am under attack...


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#1
naeby

naeby

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Hi! This is not a duplicate post (I have sought help for another issue) however this time I am infested with I don't know what all. I have tried to follow the steps required before posting and here is a synopsis of what I have gone through in the past 24 hours:

I have scanned with Ad-Aware and removed a total of 600 items. Every time I reboot and scan there's something else picked up. I have run Spybot twice. CWShredder shows no issues. I have connected to the Housecall website and twice attempted to run the scan, twice it has been unable to complete before I was flooded with popups that crashed IE.

I hope someone can help me. Last night I ran The Cleaner - it ran all night long- and this morning I deleted 25 (!!!!) trojans. Also, every time I have ran The Cleaner since, it has found one or two more.

I haven't posted my HJT log yet as I don't want to post without doing all I can first...any suggestions would be great!!
:tazz:
Thanks! naeby
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#2
don77

don77

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Hi naeby,
Post the log lets have a look at whats running on your system
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#3
naeby

naeby

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Logfile of HijackThis v1.99.0
Scan saved at 9:44:21 PM, on 3/8/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\system32\winupdt.exe
C:\Program Files\e1wfkplw\e1wfkplw.exe
C:\windows\system32\msnavc32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\isrvs\desktop.exe
C:\WINDOWS\system\gkhmenob.exe
C:\WINDOWS\system32\sysmonnt.exe
C:\WINDOWS\system32\patdss.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ISP50\Bin\Bartshel.exe
C:\PROGRA~1\ISP50\dialer\DIALER.EXE
C:\PROGRA~1\ISP50\bin\ppshared.exe
C:\Program Files\ISP50\Bin\Bartshel.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://69.42.87.219/sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.geekstogo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://69.42.87.219/sidesearch.html
O2 - BHO: PynixObj Class - {00000000-DD60-0064-6EC2-6E0100000000} - C:\WINDOWS\Pynix.dll
O2 - BHO: (no name) - {00504F8C-E778-4A33-92CA-1A51FF80B1C9} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {009034A3-DA26-49B8-899A-F6170355D051} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {10189298-1192-4DE6-A3CC-D1764F78B306} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {128F17BE-F1E7-4D18-A353-62A84049D42B} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: RsyncHlpr Class - {16B238D5-80DE-47CE-8F17-B3ECE2C2248D} - C:\WINDOWS\system32\rsyncmon.dll
O2 - BHO: (no name) - {369EE277-7AAC-4E13-82E1-DAE0AB0BCA6A} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {3977C55D-C9C6-4C02-BE3E-4B99A65C27B3} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {4EE41C4A-E49E-40B6-90FF-59A00DD3C187} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: CAUN Object - {59F12660-2B92-4554-98F9-87295AD8A0CE} - C:\WINDOWS\system32\AUNBHO.dll
O2 - BHO: (no name) - {5BBC103A-1611-4561-8321-0129C21CEA0E} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {749F5017-6B68-4577-84BD-15BF503B0EC0} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {75F6E3B8-CF47-44F3-B986-39899938208D} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {78EDC439-08DB-4FCA-878B-BEFECC688EEE} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: SDWin32 Class - {7A055FF7-D19A-401D-82AF-4C72711D6E6A} - C:\WINDOWS\system32\mtjeo.dll
O2 - BHO: (no name) - {9C450BFA-E37D-4A83-A09F-256A1057C687} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {9EE3385C-F679-45BF-B58E-FA7655AD2F95} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {A4CBAD68-AB2D-4031-B936-3F22BA89425A} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll
O2 - BHO: (no name) - {B5FC60A8-E6A6-445A-9DFE-71BD0D45F602} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {C24C6CDF-22E8-433B-83EF-276F695C21F0} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {C950D1B0-01B4-4019-9CF0-36830469A111} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {E51A170B-CD17-47D2-92FA-65021E0F2CC6} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {ED2C6651-1C64-489F-87A2-C57D167F7A5D} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
O4 - HKLM\..\Run: [winupdtl] C:\WINDOWS\system32\winupdt.exe
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [e1wfkplw] C:\Program Files\e1wfkplw\e1wfkplw.exe
O4 - HKLM\..\Run: [App32dll] C:\windows\system32\msnavc32.exe lee0105
O4 - HKLM\..\Run: [antiware] C:\windows\system32\elitejwj32.exe
O4 - HKLM\..\Run: [RSync] C:\WINDOWS\system32\netsync.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [A70F6A1D-0195-42a2-934C-D8AC0F7C08EB] rundll32.exe E6F1873B.DLL,D9EBC318C
O4 - HKLM\..\Run: [EasyMessage] "C:\Program Files\Easy Messenger\em2.exe" -wait
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [jkauku] c:\windows\system32\jkauku.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [sysmonnt] C:\WINDOWS\system32\sysmonnt
O4 - HKCU\..\Run: [pruttct] C:\WINDOWS\system32\pruttct.exe
O4 - HKCU\..\Run: [aBwsRVN9h] patdss.exe
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .hlq: C:\Program Files\Internet Explorer\PLUGINS\NpHcd32.dll
O16 - DPF: DigiChat Applet - http://fanclubchat.m...s/Client_IE.cab
O16 - DPF: JT's Blocks - http://download.game...ts/y/blt1_x.cab
O16 - DPF: Yahoo! Dominoes - http://download.game...ts/y/dot8_x.cab
O16 - DPF: Yahoo! Literati - http://download.game...nts/y/tt2_x.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.game...s/y/mjst4_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/potc_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-bet...all/xscan60.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O16 - DPF: {EB623776-492A-42CA-9571-3AA39F58530B} - http://www.alwaysupd...ll/aun_0034.exe
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel® NMS - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
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#4
naeby

naeby

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I was thankfully able to connect long enough to post this log. don, thanks so much for your help. a couple of things I wanted to mention as well, I have this FUN little search bar thing that autohides near my taskbar....can't find out how to uninstall it. and whenever i reboot i have a message box pop up that says something about netsync.exe and if i re-install something it will work. i dont know what netsync is or what it may be that should be re-installed in order for it to work.

i look forward to working with you...thanks again.
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#5
don77

don77

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Hiagain naeby,
you do have some nasty critters running here, Need you to do a few things please,
First,
check Ad-aware for updates, after the updates are loaded please close it,
Next,
Download VX2 Cleaner add-in
http://www.lavasoftu...x2cleaner.shtml

Install the add-in.

Ad-aware is ready to scan and clean your system following these steps:

Boot into Safe Mode by tapping F8 key at bootup.
More detailed instructions here:
http://service1.syma...001052409420406

Under Ad-aware SE > Settings (Gear at the top) > Tweaks > Scanning Engine:
"Unload recognized processes during scanning."
Under Ad-aware SE > Settings (Gear at the top) > Tweaks > Cleaning Engine:
"Let Windows remove files in use after reboot."
Press "Scan Now"
Check option "Use Custom scanning options"
Check option "Activate In-Depth Scan"
Press "Select drives\folders to scan"
Select the active partition which is usually C:
Press "Next" to let Ad-aware scan your drives...
If it finds "bad" files and registry keys, press "Next" again
Right-click in that pane and choose "select all"
Press "next"
When it asks to remove all checked items, Press "OK"

Run the VX2 Cleaner add-in.

Close Ad-aware and reboot your system to let Ad-aware remove what it finds.

Next.

( Be sure and double check all the following entries to be sure and get them all )

Please restart HJT put a check next to the following, close all open windows and click “Fix Checked”

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://69.42.87.219/sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://69.42.87.219/sidesearch.html
O2 - BHO: PynixObj Class - {00000000-DD60-0064-6EC2-6E0100000000} - C:\WINDOWS\Pynix.dll
O2 - BHO: (no name) - {00504F8C-E778-4A33-92CA-1A51FF80B1C9} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {009034A3-DA26-49B8-899A-F6170355D051} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {10189298-1192-4DE6-A3CC-D1764F78B306} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {128F17BE-F1E7-4D18-A353-62A84049D42B} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: RsyncHlpr Class - {16B238D5-80DE-47CE-8F17-B3ECE2C2248D} - C:\WINDOWS\system32\rsyncmon.dll
O2 - BHO: (no name) - {369EE277-7AAC-4E13-82E1-DAE0AB0BCA6A} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {3977C55D-C9C6-4C02-BE3E-4B99A65C27B3} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {4EE41C4A-E49E-40B6-90FF-59A00DD3C187} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: CAUN Object - {59F12660-2B92-4554-98F9-87295AD8A0CE} - C:\WINDOWS\system32\AUNBHO.dll
O2 - BHO: (no name) - {5BBC103A-1611-4561-8321-0129C21CEA0E} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {749F5017-6B68-4577-84BD-15BF503B0EC0} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {75F6E3B8-CF47-44F3-B986-39899938208D} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {78EDC439-08DB-4FCA-878B-BEFECC688EEE} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: SDWin32 Class - {7A055FF7-D19A-401D-82AF-4C72711D6E6A} - C:\WINDOWS\system32\mtjeo.dll
O2 - BHO: (no name) - {9C450BFA-E37D-4A83-A09F-256A1057C687} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {9EE3385C-F679-45BF-B58E-FA7655AD2F95} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {A4CBAD68-AB2D-4031-B936-3F22BA89425A} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {B5FC60A8-E6A6-445A-9DFE-71BD0D45F602} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {C24C6CDF-22E8-433B-83EF-276F695C21F0} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {C950D1B0-01B4-4019-9CF0-36830469A111} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {E51A170B-CD17-47D2-92FA-65021E0F2CC6} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O2 - BHO: (no name) - {ED2C6651-1C64-489F-87A2-C57D167F7A5D} - C:\Program Files\e1wfkplw\e1wfkplw.dll
O4 - HKLM\..\Run: [winupdtl] C:\WINDOWS\system32\winupdt.exe
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [e1wfkplw] C:\Program Files\e1wfkplw\e1wfkplw.exe
O4 - HKLM\..\Run: [App32dll] C:\windows\system32\msnavc32.exe lee0105
O4 - HKLM\..\Run: [antiware] C:\windows\system32\elitejwj32.exe
O4 - HKLM\..\Run: [A70F6A1D-0195-42a2-934C-D8AC0F7C08EB] rundll32.exe E6F1873B.DLL,D9EBC318C
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [jkauku] c:\windows\system32\jkauku.exe
O4 - HKCU\..\Run: [sysmonnt] C:\WINDOWS\system32\sysmonnt
O4 - HKCU\..\Run: [pruttct] C:\WINDOWS\system32\pruttct.exe
O4 - HKCU\..\Run: [aBwsRVN9h] patdss.exe
O16 - DPF: {EB623776-492A-42CA-9571-3AA39F58530B} - http://www.alwaysupd...ll/aun_0034.exe
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll

Next reboot to safe mode ( By tapping the F8 key on start up) Make sure you can view all Hidden Files/Folders search for and delete the files highlighted in BOLD

C:\WINDOWS\Pynix.dll
C:\WINDOWS\system32\winupdt.exe
C:\WINDOWS\farmmext.exe
C:\Program Files\e1wfkplw\e1wfkplw.exe <--Delete Folder
C:\windows\system32\msnavc32.exe
C:\windows\system32\elitejwj32.exe
E6F1873B.DLL

C:\WINDOWS\isrvs\desktop.exe
C:\WINDOWS\isrvs\ffisearch.exe
c:\windows\system32\jkauku.exe
C:\WINDOWS\system32\sysmonnt
C:\WINDOWS\system32\pruttct.exe
C:\WINDOWS\system32\ patdss.exe

Restart your computer,

Please run these two online scans. Make sure they are set to clean automatically:

TrendMicro's HouseCall
ActiveScan

You should try to delete any files that these scanners are unable to clean. Then let us know if its working better and what the scans found.

Then scan again with HijackThis and post another log.
  • 0

#6
naeby

naeby

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don, I have followed the steps you've given me. The biggest challenges were the online scans. It took 12 hours for the Housecall to run through and complete. I was unable to complete a scan using ActiveScan. I let that run nearly 24 hours w/ no progress on the progress bar.

I am no longer getting a ton of popups, thank you. I am still receiving the alert about netsync.exe it states "the application has failed to start because commcoss.dll was not found. Reinstalling the application may fix this problem." I dont know what this is.

There is a folder on my C drive I am unsure of. It is called Prefetch. I have posted my most recent HJT log. Thanks for your help again.

My computer is running much better, but still slow. This weekend after everything else I ran defrag.

naeby
  • 0

#7
naeby

naeby

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Logfile of HijackThis v1.99.0
Scan saved at 4:39:00 PM, on 3/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\The Cleaner\tca.exe
C:\Program Files\The Cleaner\tcm.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\PROGRA~1\ISP50\bin\ppshared.exe
C:\Program Files\ISP50\Bin\Bartshel.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ISP50\Bin\Bartshel.exe
C:\PROGRA~1\ISP50\dialer\DIALER.EXE
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.lavasoftu...x2cleaner.shtml
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {6D7F8B2B-B07A-477B-A0F7-C0E1F9CF45F3} - (no file)
O2 - BHO: SDWin32 Class - {7A055FF7-D19A-401D-82AF-4C72711D6E6A} - C:\WINDOWS\system32\mtjeo.dll
O2 - BHO: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
O4 - HKLM\..\Run: [RSync] C:\WINDOWS\system32\netsync.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .hlq: C:\Program Files\Internet Explorer\PLUGINS\NpHcd32.dll
O16 - DPF: DigiChat Applet - http://fanclubchat.m...s/Client_IE.cab
O16 - DPF: JT's Blocks - http://download.game...ts/y/blt1_x.cab
O16 - DPF: Yahoo! Dominoes - http://download.game...ts/y/dot8_x.cab
O16 - DPF: Yahoo! Literati - http://download.game...nts/y/tt2_x.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.game...s/y/mjst4_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/potc_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-bet...all/xscan60.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A2756465-CB8B-4FAA-ADE9-A774DEF7F4A9}: NameServer = 205.171.3.65 205.171.2.65
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel® NMS - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
  • 0

#8
don77

don77

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Hi again naeby,

Download and install Cleanup

Check Ad-aware for updates but don't run it yet


Please restart HJT put a check next to the following, close all open windows and click “Fix Checked”

O2 - BHO: (no name) - {6D7F8B2B-B07A-477B-A0F7-C0E1F9CF45F3} - (no file)
O2 - BHO: SDWin32 Class - {7A055FF7-D19A-401D-82AF-4C72711D6E6A} - C:\WINDOWS\system32\mtjeo.dll
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll


Next reboot to safe mode ( By tapping the F8 key on start up) Make sure you can view all Hidden Files/Folders search for and delete the files highlighted in BOLD

C:\WINDOWS\system32\mtjeo.dll
C:\WINDOWS\isrvs\desktop.exe
C:\WINDOWS\isrvs\ffisearch.exe


Open Cleanup! Click on clean up now and let it run,
When it has finished click NO to reboot now.

Next,
Scan with AdAware have it remove what it finds

Restart your computer,


Post back a fresh log please
  • 0

#9
naeby

naeby

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Here's my update (better late than never I hope):

C:\WINDOWS\system32\mtjeo.dll ---- Could not find mtjeo.dll however there are files that start with mtjeo_ the blank being the one of the following letters: a/b/d/e/f.

C:\WINDOWS\isrvs\desktop.exe
C:\WINDOWS\isrvs\ffisearch.exe


found and deleted these two, they are still in the HJT log which follows:

Logfile of HijackThis v1.99.0
Scan saved at 9:48:18 AM, on 3/26/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\The Cleaner\tca.exe
C:\Program Files\The Cleaner\tcm.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
C:\WINDOWS\system32\dumprep.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.lavasoftu...x2cleaner.shtml
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
O4 - HKLM\..\Run: [RSync] C:\WINDOWS\system32\netsync.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .hlq: C:\Program Files\Internet Explorer\PLUGINS\NpHcd32.dll
O16 - DPF: DigiChat Applet - http://fanclubchat.m...s/Client_IE.cab
O16 - DPF: JT's Blocks - http://download.game...ts/y/blt1_x.cab
O16 - DPF: Yahoo! Dominoes - http://download.game...ts/y/dot8_x.cab
O16 - DPF: Yahoo! Literati - http://download.game...nts/y/tt2_x.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.game...s/y/mjst4_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/potc_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-bet...all/xscan60.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg...v45/yacscom.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai....23/cpbrkpie.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel® NMS - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe



popups are no longer a problem. I still am receiving a box at start up that states Netsync.exe unable to loacate component: "This application has failed to start because commcoss.dll was not found. Reinstalling the application may fix this problem." I have no idea what program this is for.

thanks again for all your help don,
naeby
  • 0

#10
don77

don77

    Malware Expert

  • Retired Staff
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No problem,
Download Micrsoft Antispyware
Be sure it is updated, Open the program and click on the Spyware Definitions,
Run a scan with it and reboot,

Please reboot to safe mode and run another scan with it please,

Restart your computer,
Please run these two online scans. Make sure they are set to clean automatically:

TrendMicro's HouseCall
ActiveScan

You should try to delete any files that these scanners are unable to clean. Then let us know if its working better and what the scans found.

Then scan again with HijackThis and post another log.
  • 0

#11
naeby

naeby

    Member

  • Topic Starter
  • Member
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  • 110 posts
don77,

i have followed your last tips, except for the ActiveScan. That scan has never completed or made progress...i have left it for 12 hours before and the progress bar never moved.

here's my latest HJT log....
Logfile of HijackThis v1.99.0
Scan saved at 1:09:42 PM, on 3/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\The Cleaner\tca.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\ISP50\bin\ppshared.exe
C:\Program Files\ISP50\Bin\Bartshel.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\DOCUME~1\RENEEN~1\LOCALS~1\Temp\~e5d141.tmp
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\ISP50\Bin\Bartshel.exe
C:\PROGRA~1\ISP50\dialer\DIALER.EXE
C:\WINDOWS\SYSTEM32\spider.exe
C:\Program Files\Outlook Express\msimn.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
O4 - HKLM\..\Run: [RSync] C:\WINDOWS\system32\netsync.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\GhostTray.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .hlq: C:\Program Files\Internet Explorer\PLUGINS\NpHcd32.dll
O16 - DPF: DigiChat Applet - http://fanclubchat.m...s/Client_IE.cab
O16 - DPF: JT's Blocks - http://download.game...ts/y/blt1_x.cab
O16 - DPF: Yahoo! Dominoes - http://download.game...ts/y/dot8_x.cab
O16 - DPF: Yahoo! Literati - http://download.game...nts/y/tt2_x.cab
O16 - DPF: Yahoo! MahJong Solitaire - http://download.game...s/y/mjst4_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/potc_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-bet...all/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg...v45/yacscom.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai....23/cpbrkpie.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A2756465-CB8B-4FAA-ADE9-A774DEF7F4A9}: NameServer = 205.171.3.65 205.171.2.65
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel® NMS - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\Agent\PQV2iSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
  • 0

#12
don77

don77

    Malware Expert

  • Retired Staff
  • 18,526 posts
Reboot to safe mode,
Search for and if found delete the following Netsync.exe

Let us know if you found it and how the computer is running now please
  • 0






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